{"id":2768847,"url":"https://alion.io/job/cambridge-technology-inc-technical-support-engineer","title":"Technical Support Engineer","company":{"id":2873315,"name":"Cambridge Technology Inc.","domain":"ctepl.com","url":"https://alion.io/company/ctepl","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Freshteam","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Hyper-V","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-10-17T05:28:21Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T21:44:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Technical Support Engineer\nManage and maintain VMware and Hyper-V virtualization environments, ensuring smooth operations and troubleshooting issues.\nPerform routine server maintenance, including patching, updates, and performance monitoring.\nManage storage systems, ensuring data integrity and availability.\nProvide hardware support, including diagnosing and resolving hardware-related issues.\nConfigure and manage SAN switches, ensuring optimal storage connectivity and performance.\nManage and maintain SAN (Storage Area Network) and NAS (Network Attached Storage) environments, ensuring high availability and performance.\nPerform storage provisioning, zoning, and configuration of storage arrays and SAN switches.\nMonitor and optimize storage systems to ensure efficient utilization and performance.\nTroubleshoot and resolve complex issues related to storage infrastructure, including connectivity and performance problems.\nImplement and manage backup and disaster recovery solutions for storage systems.\nCollaborate with cross-functional teams to design and implement storage solutions that align with business requirements.\nConduct regular audits and capacity planning to ensure storage systems meet current and future needs.\nMaintain documentation for storage configurations, processes, and procedures.\nManage and maintain backup and recovery systems to ensure data integrity and availability.\nMonitor and troubleshoot backup jobs, addressing failures and optimizing performance.\nPlan and execute Physical-to-Virtual (P2V) and Virtual-to-Virtual (V2V) server migration projects across diverse platforms.\nRequired Skills and Qualifications:\nHands-on experience with VMware, Hyper-V, Nutanix AHV and other Virtualization platform.\nStrong knowledge of storage systems of multiple OEM like Dell, Netapp, Hitachi, etc and SAN switch configurations (Cisco & Brocade).\nBasic understanding of networking concepts and hardware troubleshooting.\nExcellent problem-solving and communication skills.\nBasic knowledge of Active Directory and server management.\nExtensive experience with SAN and NAS technologies, including storage arrays and switches.\nProficiency in storage provisioning, zoning, and performance tuning.\nStrong knowledge of backup and recovery tools (e.g., Veeam, Commvault, etc).\nExperience with cross-platform server migration tools and 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