{"id":3524955,"url":"https://alion.io/job/campbell-global-change-management-technical-writer-analyst","title":"Change Management & Technical Writer Analyst","company":{"id":2649833,"name":"Campbell Global","domain":"campbellglobal.com","url":"https://alion.io/company/campbellglobal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":95,"open_postings":150,"ghost_share":0.067,"stale_share":0.187,"repost_share":0.12,"time_to_fill_p50_days":13,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":83000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3468},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-26T17:17:49Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-01T15:50:03Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The Client Onboarding and Documentation (CO&D) Analyst is responsible for activities within Technical Writing and Change Management.\nTechnical Writing - the writing, editing and managing of knowledge management assets for the CO&D teams - WKO (Wholesale KYC Operations), DDS (Digital Document Services). Knowledge management assets include procedures, supporting documents and communication for the firm wide Global KYC Standards as they relate to Commercial & Investment Bank (CIB).\nAs a CO&D Analyst, one willpartnercloselywiththesubjectmatterexperts from the business, WKO Operations, policy, and projectteamswithinvarious WKO & DDS functions to ensure all change & procedure documentation is accurate, clear, concise, and consistent. The CO&D Analyst is also responsible for assisting Exam Management with procedure evidence, managing the procedures portal and additional projects, as assigned. Additionally, the analyst will be required to partner on projects to improve Change Management processes and tools\nChange Management - the governance framework and process to capture, assess, approve, and track change requests to update procedures and/or implement unfunded system enhancements for the CO&D teams.\nAs a CO&D Analyst, one will partner closely with regional change representatives, governance board members, policy team members, and business analysts on the technology/product teams. The analyst will help maintain the quality of data in change requests, prepare meeting materials for the governance board meetings, and work with technical writers and communications writers to help define the scope of change requests targeting an upcoming release. The analyst will also help generate monthly metrics and maintain the library of change management team documents.\nResponsibilities\nResponsible for developing and maintaining Knowledge Management Assets (including procedures, supporting documents and communications) to support KYC policies and operational processes\n\nEnsure final approved documents conform to prescribed templates and style guidelines\n\nChampions and adheres to the CO&D Change Readiness process\n\nWrite user-friendly materials that meets the needs of the target audience, translating knowledge into content that sets our users up for success\n\nManage communications and meetings with project teams and key business partners, escalating challenges as needed\n\nFacilitate review with Stakeholders including Process Owner, Management, Testing and Compliance securing all approvals for procedures, and establish strong working relationships through routine interfacing with Technology, Subject Matter Experts (SMEs), and other relevant parties.\n\nReview change requests to confirm adherence to established change management standards and controls\n\nMaintain and regularly update the change request repository to ensure statuses, decisions, and comments are accurately captured\n\nPrepare PowerPoint materials and distribute meeting minutes for weekly change management forums\n\nPartner with change management stakeholders to reinforce understanding of the change management process and support effective change tracking and reporting.\n\nFormulate observations and recommendations for process improvement, risk mitigation, and improved controls\n\nProduce monthly metrics to track key performance indicators\n\nCross-train and collaborate with peers\n\nQualifications\nCommunication: Clear, concise writing; confident verbal updates in team settings\n\nOrganization: Strong attention to detail and time management skills; proactive follow-through; good hygiene/control of documents\n\nCollaboration: Works well with cross-functional partners; also capable of working independently without micromanagement\n\nAdaptability: Comfortable in changing environments; able to learn new topics quickly\n\nCustomer Mindset: Develops solutions to maximize positive user experience; focus on practical adoption and usability\n\nMinimum of five years practical experience with technical/procedural writing, editing and communication, and/or change management\n\nKnowledge of financial services functions and awareness of regulatory and compliance environments is a plus\n\nBachelor’s degree in English/Writing is a plus\n\nDemonstrated experience editing and reformatting detailed procedural documents into succinct, easy to follow steps\n\nIndependent self-starter with proven ability to manage multiple priorities and projects in a dynamic environment\n\nComfortable working under tight deadlines to quickly address urgent last minute requests\n\nStrong conflict management skills; able to build effective relationships\n\nDemonstrate the ability to identify and address fine details while maintaining a clear understanding of the broader context and overall objectives\n\nProficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, Visio, Teams, Co-pilot)\n\nExperience in WKO / DDS processes is preferable","description_format":"text","description_chars":4896,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Forest Resources","Asset Management & Funds","Land & Agriculture Property"],"lifecycle":[{"event":"open","at":"2026-10-30T13:42:23Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.901,"p_room":0.9,"age_days":5,"expected_fill_days":13,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/campbell-global-change-management-technical-writer-analyst","json_url":"https://alion.io/job/campbell-global-change-management-technical-writer-analyst.json","meta":{"generated_at":"2026-11-01T16:22:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25219,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2649833},"rest":"https://alion.io/mcp/rest/get_company?id=2649833"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcampbell-global-change-management-technical-writer-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcampbell-global-change-management-technical-writer-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcampbell-global-change-management-technical-writer-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/campbell-global-change-management-technical-writer-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcampbell-global-change-management-technical-writer-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3524955}},{"tool":"search_jobs","arguments":{"company":"campbellglobal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3524955},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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