{"id":3173789,"url":"https://alion.io/job/campbell-global-lead-infrastructure-engineer-network-operations","title":"Lead Infrastructure Engineer, Network Operations","company":{"id":2649833,"name":"Campbell Global","domain":"campbellglobal.com","url":"https://alion.io/company/campbellglobal","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":49,"ghost_share":0,"stale_share":0,"repost_share":0.102,"time_to_fill_p50_days":8,"computed_at":"2026-10-24T06:02:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":123000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Ansible","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-21T09:21:29Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T18:47:29Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Assume a vital position as a key member of a high-performing Network Operations team that delivers infrastructure reliability, operational excellence, and customer-focused service delivery. Your role will be instrumental in supporting one of the world's largest and most influential companies by ensuring the stability, resilience, and evolution of critical network infrastructure.\nAs a Lead Infrastructure Engineer at JPMorganChase within Network Operations, you apply deep knowledge of networking technologies, infrastructure engineering, operational processes, and technical troubleshooting. You will serve as a primary point of contact for incident, problem, change, risk, vendor, and client management activities while collaborating with engineering, SRE, and product teams to improve operational outcomes and modernize technology processes.\nJob Responsibilities\nApplies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, troubleshooting, and operational support.\nServes as a primary customer interface for day-to-day operational issues, escalations, and service delivery activities.\nUses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.\nDrives workstreams involving one or more infrastructure engineering technologies and partners with SRE, Product Engineering, and Infrastructure teams to resolve issues and modernize technology processes.\nLeads or supports major incident, problem, and change management activities for critical production environments.\nStrongly considers upstream and downstream technical impacts and advises on mitigation actions, resiliency improvements, and service evolution opportunities.\nApplies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes remain traceable, auditable, resilient, and secure.\nSupports lifecycle management, vendor engagement, consumption reporting, capacity planning, and infrastructure governance activities.\nActs as an escalation point for complex infrastructure issues and provides technical leadership and mentoring to less experienced engineers.\nCollaborates with global teams to define and improve operational processes, reporting, monitoring, observability, and automation capabilities.\nRequired Qualifications, Capabilities, and Skills\nFormal training or certification on infrastructure engineering concepts and 5+ years applied experience\nBachelors Degree in Computer Science or equivalent \nDeep knowledge of one or more areas of infrastructure engineering including networking, hardware, databases, storage, deployment practices, integration, automation, scaling, resilience, performance management, or cloud technologies.\nExperience in network operations and infrastructure support with proven ability to lead major incident bridge calls and coordinate recovery activities across multiple technology teams.\nDemonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity.\nAbility to review and validate AI-assisted recommendations before implementation, escalating when necessary and ensuring outcomes align with resiliency, security, risk, and auditability requirements.\nDeep knowledge of one or more infrastructure technologies and relevant scripting or automation languages, cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private cloud environments.\nProven experience supporting large-scale enterprise network environments, including Routing & Switching, Datacenter Technologies, Network Security, Load Balancing, Proxy Services, Wireless, Optical Transport, and related infrastructure technologies.\nStrong experience with monitoring, observability, packet analysis, troubleshooting, and capacity management tools.\nExperience working in Linux-based environments and understanding version control practices.\nStrong written and verbal communication skills with the ability to articulate complex technical findings to technical and non-technical stakeholders possessing strong customer focus and the ability to collaborate effectively across global teams in a mission-critical 24x7 environment.\nPreferred Qualifications, Capabilities, and Skills\nExperience mentoring engineers and contributing to team development activities.\nExperience supporting SRE, automation, observability, or operational transformation initiatives.\nIndustry certifications in networking, cloud, security, or infrastructure technologies.\nExperience driving operational excellence, service improvement, and infrastructure modernization programs.\nExperience working in banking, financial services, technology, or similarly regulated industries preferred.\nAbility to use or learn automation and scripting languages such as Python and Ansible.\nAbility to work on a shift coverage (either) Frontend Shift: Sunday to Thursday, 8:00am to 5:00pm SGT or Backend Shift: Tuesday to Saturday, 8:00am to 5:00pm 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