Tech Risk and Controls Lead

Job Description

Join JPMorganChase's Cybersecurity Technology Controls team, where your expertise in PCI compliance and regulatory assessments will directly protect one of the world's most trusted financial institutions. This is a high-visibility role where your work shapes the firm's security posture and compliance outcomes at scale.

As an Assessments & Exercises Vice President at JPMorganChase within the Cybersecurity Technology Controls Global Regulatory Assessments team, you will serve as the firm's PCI Subject Matter Expert, leading end-to-end Payment Card Industry (PCI) assessments in support of JPMC's Multi-Level PCI Compliance Validation efforts. You will partner with external assessors, internal control owners, and business stakeholders to ensure alignment with PCI Data Security Standards (PCI DSS) frameworks. Your ability to bridge technical complexity with business clarity will be essential to delivering quality outcomes within established timeframes.

Job responsibilities

• Oversee and manage multiple concurrent PCI assessments in accordance with established methodology, frameworks, and firm standards, ensuring adherence to time-sensitive deadlines through effective project management and stakeholder coordination
• Capture, review, and analyze PCI-required documentation, ensuring quality and suitability that meets PCI Security Standards Council (SSC) requirements while exercising professional judgment on complex technical and compliance matters
• Partner with business leads, control owners, and PCI team members to determine and validate assessment scope, including people, processes, and technologies
• Collaborate strategically with external Qualified Security Assessors (QSAs) to facilitate assessment processes while ensuring alignment with business objectives and regulatory requirements
• Proactively monitor key risk parameters to identify non-compliance and support remediation efforts, including the development of compensating controls to address security, risk, and control gaps
• Provide guidance on remediation activities, ensuring appropriate resolution of issues, action plans, and control breaks, and support the closure verification process
• Develop and maintain strong business and technology relationships, serving as a trusted partner across diverse stakeholder groups
• Communicate risk and control findings to key stakeholders, develop actionable recommendations, and deliver accurate metrics and management reporting on a timely basis
• Leverage emerging technologies, including artificial intelligence and automation tools, to enhance assessment efficiency, documentation quality, and risk identification processes

Required qualifications, capabilities, and skills

• Formal training or certification on assessments & exercises concepts and 10+ years applied experience
• Demonstrated expertise in technology risk and controls, risk-based consulting, risk assessments, audit, and regulatory activities, with specific emphasis on PCI Data Security Standards
• Comprehensive knowledge and practical experience across all domains of technology infrastructure and PCI DSS requirements, including implementation and oversight of technology risk and controls
• Bachelor's degree in Computer Science, Management Information Systems, Accounting Information Systems, or a related field
• Exceptional oral and written communication skills, with the ability to articulate complex technical concepts to diverse audiences at all organizational levels and influence without direct authority
• Proven experience in planning, coordination, and cross-functional execution, with the ability to deliver quality outcomes across teams and functions
• Detail-oriented professional with strong analytical, decision-making, planning, time management, and prioritization capabilities

Preferred qualifications, capabilities, and skills

• Experience operating in environments heavily governed by compliance, regulatory, or risk-reduction controls, preferably within financial services
• Proficiency in reviewing, understanding, and evaluating technical and software documentation to assess control suitability
• Working knowledge of IT risk and process frameworks, including COSO, COBIT, NIST Cybersecurity Framework, and ITIL
• Knowledge of process-focused methodologies for IT-related activities such as Change Management, Incident Management, and the Software Development Lifecycle (SDLC)
• Demonstrated interest and practical application of artificial intelligence, automation, and emerging technologies to enhance compliance and assessment processes
• Ability to exercise sound judgment in ambiguous situations, balancing regulatory requirements with business realities to develop pragmatic, risk-informed solutions