{"id":1082823,"url":"https://alion.io/job/campfire-customer-marketing-manager","title":"Customer Marketing Manager","company":{"id":6809,"name":"Campfire","domain":"campfire.ai","url":"https://alion.io/company/campfire","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":84,"open_postings":35,"ghost_share":0,"stale_share":0.629,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-09-21T04:14:35Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-11-09T23:58:15Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"About Campfire\nCampfire is a next-gen core accounting platform built for modern mid-market finance teams. We’re building the future of ERP by replacing outdated systems and manual accounting processes with an AI-native platform that helps finance teams move faster and operate more efficiently.\nAbout the role\nCustomer proof is Campfire's most persuasive marketing, and you'll own all of it. You'll build the customer marketing engine from the ground up, which includes a steady flow of case studies and proof points, a reference and advocacy program sales can lean on, a review-site strategy, and management of our customer community including our customer advisory board. Every team in Marketing and Sales will come to you, so you'll prioritize ruthlessly and communicate clearly.\nWhat you'll do\nBuild and run the case-study and proof-point program: source candidates with Customer Success and Sales, run interviews, write and produce stories in multiple formats, and maintain a searchable proof library with quantified outcomes.\n\nOwn the customer reference program: recruit, tier and manage advocates; run the reference request process for Sales; track usage and protect customers from being over-asked.\n\nBuild and run the advocacy and community program: manage Campfire's customer Slack community day-to-day and run an in-person community program (meetups, dinners, advisory boards), alongside speaking opportunities, peer-to-peer events, and recognition that keeps advocates engaged.\n\nNominate and submit customers for industry awards and recognition programs, and manage the submission process end to end.\n\nOwn review-site strategy and execution on G2, Capterra and peers: review generation campaigns, profile management, badges and report placement, and using review data in sales and marketing.\n\nProduce customer video and testimonials with the Content / Storytelling team, from short social clips to full stories captured at events.\n\nSupply proof points for launches and campaigns to Product Marketing, Growth, Brand and Field; support customer speakers at Corporate Events.\n\nMeasure impact: reference wins influenced, review volume and rating, proof coverage by segment and use case, advocate satisfaction.\n\nWhat you'll bring\n4+years in B2B marketing, with direct ownership of a reference, case-study, or similar customer-facing program.\n\nExcellent interviewing and writing; you draw out specifics and quantify results.\n\nExperience running review-site programs on G2 or Capterra and an understanding of how buyers use them.\n\nEmpathy for customers and a service mindset toward Sales and Customer Success; you protect relationships 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