{"id":1698400,"url":"https://alion.io/job/canad-inns-night-auditorguest-services-agent","title":"Night Auditor/Guest Services Agent","company":{"id":2220702,"name":"Canad Inns","domain":"canadinns.com","url":"https://alion.io/company/canadinns-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winnipeg, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":46000,"period":"year","method":"role_country_seniority_unknown","sample_n":217},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T12:52:03Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-29T05:28:57Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"We are currently seeking passionate individuals who thrive in a fast-paced environment and have a strong commitment to delivering exceptional guest experiences. The successful candidate will play a highly visible and important role in ensuring guest satisfaction while supporting overnight hotel operations. This position combines the responsibilities of both a Night Auditor and Guest Service Agent, requiring strong customer service skills, attention to detail, and the ability to work independently.\nAvailability Requirement: Candidates must be available to work evenings, overnights, and weekends, with flexibility to work holidays as required.\nResponsibilities:\nDeliver exceptional guest service through individualized attention, personal accountability, and effective teamwork.\nWelcome guests, handle check-ins and check-outs, and respond to guest inquiries in a professional and friendly manner.\nListen attentively, demonstrate empathy, identify solutions, and follow through to resolve guest concerns and complaints.\nProcess incoming reservations and ensure accuracy of guest information.\nReview, balance, and reconcile daily financial transactions.\nEnsure all revenue is posted accurately and efficiently.\nComplete daily audit and reconciliation procedures in accordance with company standards.\nOperate cash registers and process all methods of payment accurately.\nMaximize guest satisfaction by executing detailed instructions for current and prospective guests.\nContinuously assess and improve work processes to enhance efficiency, accuracy, and service quality.\nMaintain the highest standards of accuracy, completeness, and professionalism in all duties.\nPerform all other duties as assigned.\nQualifications:\nExperience providing exceptional customer service, including handling guest concerns and complaints with professionalism and empathy.\nPrevious experience as a Guest Service Agent, Front Desk Agent, Night Auditor, or in a similar hospitality role is considered an asset.\nStrong attention to detail and a high level of accuracy when handling financial transactions and reconciliations.\nAbility to work independently, prioritize tasks effectively, and manage multiple responsibilities.\nExcellent communication, interpersonal, and problem-solving skills.\nPositive attitude and strong work ethic.\nBasic computer skills and experience with hotel property management systems are considered an asset.\nOur benefits to support your success:\nEmployee Canadvantage Rewards Program.\nEmployee Discounts, including meal, room rates, and more!\nEducational Scholarships and financial assistance.\nEmployee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more!\nAbout Canad Inns:\nCanad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.\nOur work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.\nWe provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.\nThank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.","description_format":"text","description_chars":3989,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Venues"],"lifecycle":[{"event":"open","at":"2026-10-02T12:52:03Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.443,"p_room":0.45,"age_days":26,"expected_fill_days":15,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/canad-inns-night-auditorguest-services-agent","json_url":"https://alion.io/job/canad-inns-night-auditorguest-services-agent.json","meta":{"generated_at":"2026-10-29T07:45:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11835,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2220702},"rest":"https://alion.io/mcp/rest/get_company?id=2220702"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcanad-inns-night-auditorguest-services-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcanad-inns-night-auditorguest-services-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcanad-inns-night-auditorguest-services-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/canad-inns-night-auditorguest-services-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcanad-inns-night-auditorguest-services-agent"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1698400}},{"tool":"search_jobs","arguments":{"company":"canadinns.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1698400},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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