{"id":1347418,"url":"https://alion.io/job/canada-life-dir-technical-solutions","title":"Dir Technical Solutions","company":{"id":1770029,"name":"Canada Life","domain":"canadalife.com","url":"https://alion.io/company/canadalife-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":128000,"max":178000,"currency":"USD","period":"year","gross":null,"usd_annual":178000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-01T06:41:45Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Permanent Full Time\n-\nDirector, Technical Solutions\nThe Individual Wealth Technology team within Application Delivery, Canada and Lifeco is seeking a Director, Technical Solutions. This role is a match for you if you are passionate about Wealth and working with business and technology teams to innovate, define, and deliver high quality technology solutions.\nThe Director, Technical Solutions is a highly experienced technology leader and mentor, tasked with overseeing the delivery and support of applications, spearheading new technology projects, and enhancing key applications. In this role you will act as a trusted advisor to internal clients by proactively building relationships with business, technology, and external stakeholders. You will work closely with members of the Individual Wealth business and technology teams, with responsibility for people leadership and delivery leadership that are measured by the team’s collective ability to generate positive results for Canada Life’s business and clients.\nAt our company, the customer is at the center of what we do. The Individual Wealth Technology team is looking for innovative, collaborative, fun-loving candidates that exemplify this and can demonstrate it in their work. We care about the financial, physical, and mental well-being of our customers and our staff.\nWhat you will do:\nThe role mandate is to build partnerships with stakeholders in the business and technology functions to evolve (imagine new solutions), optimise (increase the impact of existing applications) and stabilise (resolve issues or escalated problems).\nCustomer Relationship Management: Nurture relationships and collaboration\nAct as a trusted advisor and thought leader to the business areas by proactively building relationships to understand the business’ current state, short and long-term priorities, ensuring open and ongoing communication to proactively address any issues\nPartner with preferred vendors to understand product roadmaps, recommend new solutions and ideas to drive both customer and business outcomes\nEnsure leaders and team members cut through siloes to work together towards common goals\n\nDirect People Leadership: Model our culture and values\nEmbody our employee promise: to inspire, value and empower our talent\nProvide clarity around roles and responsibilities, priorities and invest in talent career development\nBuild a strong and empowered team to meet and exceed goals around delivery, adoption and support of technology services, while ensuring execution excellence and team engagement\nContribute to team, financial, and workforce planning\nLead and adapt to change; be an advocate for change and help minimize ambiguity for teams through change.\n\nTechnology Delivery, Adoption, Support\nImplement and optimize standards for service delivery and technology platform management\nConsult with architects, business leaders, and vendors on the best strategy, options, and technology roadmaps to meet client and business objectives\nDirectly collaborate with business stakeholders to prioritize incoming portfolio components\nSupport delivery execution of business technology projects and large work packages\nLeverage technology; share your knowledge by introducing team to enabling technologies and frameworks to better manage the environment and gain measurable efficiencies.\nLead the continuous operation of applications and infrastructure, ensuring compliance with operational standards, and meeting business needs\nCreate and manage metrics dashboards to showcase productivity, costs, demand, supply and spend, using a data driven approach for decision making\nEnsure applications’ availability and resources are aligned with current and future support needs through the development of roadmaps and use of metrics\nSupport business stakeholders by coordinating escalations to resolve user incidents\nKeep current on industry technology direction and best practices \nWhat you will bring:\nDegree/diploma in computer science or related discipline, or equivalent combination of training and experience\nA minimum of 10+ years’ related experience supporting technology platforms and delivering projects/products to enable businesses capabilities\nIdeal candidate has experience working with Wealth businesses and systems and maintains a strong knowledge of wealth products in the Canadian financial services market\nExperience managing through change, enabling an execution excellence culture and applying technology thought leadership to solve problems\nExcellent leadership skills with the ability to hire, inspire, train/develop, performance manage and drive high employee engagement\nAbility to respond to and generate urgency, create clarity thorough ambiguity, and pivot quickly when needed\nDemonstrated experience in challenging the status quo and identifying areas of improvement (across people, process, and technology)\nPreference and experience working in a complex environment that is rapidly evolving, with high expectations for excellence and achievement\nExcellent written and verbal communication skills to interact effectively with all levels, technical and non-technical, within the organization\nAble to be \"hands-on\" with support when needed, but also have a strategic / business mindset\n-\nThe base salary for this position is between $128,000 - $178,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.\nCareer opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.\nGrow with Canada Life\nWe’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. \nWe’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!\nWhat we offer:\nWe’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:\nCareer Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. \nHealth & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. \nTime Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. \nFinancial Security: Company-matching pension plan, share ownership program and additional investment options. \nRewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more! \n Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. \nLearn more about Canada Life.\nWe’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact . All information provided will be handled in accordance with applicable laws and Canada Life policies.\nCanada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.\n#LI-Hybrid","description_format":"text","description_chars":7866,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Milestone celebrations"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-09-27T17:23:21Z"}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.903,"p_room":1,"age_days":8,"expected_fill_days":53,"reasons":["conf:79","velocity","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":178000,"is_top_pay":false},"html_url":"https://alion.io/job/canada-life-dir-technical-solutions","json_url":"https://alion.io/job/canada-life-dir-technical-solutions.json","meta":{"generated_at":"2026-10-01T11:02:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2399,"day_limit":5000,"remaining_today":2601,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}