{"id":3109819,"url":"https://alion.io/job/canada-life-operations-coordinator","title":"Operations Coordinator","company":{"id":1770029,"name":"Canada Life","domain":"canadalife.com","url":"https://alion.io/company/canadalife-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0.125,"time_to_fill_p50_days":15,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newmarket, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":38700,"max":52400,"currency":"CAD","period":"year","gross":null,"usd_annual":37376},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-22T20:22:09Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-29T08:51:20Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Permanent Full Time\n-\nWe are looking for an Operations Coordinator. This position requires being in the office 5 days a week.\nReporting to the Manager, Operations the Operations Coordinator (OC) plays an important role in the day-to-day operations of the office. They are the point of contact and handle a wide variety of client support tasks. The OC is responsible for handling requests and follow-ups, scheduling, courier, mail and scanning of documents, producing basic reports. They support the advisor and team and also act as the primary liaison for on-site support and with technology support.\nWhat you will do:\nAct as the primary point of contact for dealing with clients at the front desk, on the phone and through email\nProvide support in the office for appointments, processing, mailings, faxes, scanning and emails, as well as general oversight (multi-function devices, supplies, troubleshooting, fire safety plan, compliance, communications with the building manager, etc.)\nProvide general business support (generating summaries, prepping forms, inquiries, filing, transcribing, ordering supplies)\nProvide support with onboarding and offboarding as required\nManage the continuing education process (certificates, mailing, file, etc.)\nProduce basic reports for management and the team as required\nProvide general support for activities taking place in the office\nWhat you will bring:\nPost-secondary degree or relevant work experience\nUnderstand the operations of a sales organization\nProficiency in the use of Microsoft Office (Outlook, Word, Excel and PowerPoint)\nAbility to learn new technologies\nDemonstrate an aptitude for establishing strong collaborative relationships with multiple business partners at all levels\nPossess excellent verbal and written communication skills\nRespond quickly to customer and business partner requests with tact, courtesy and patience\nDemonstrate a proactive approach, showing initiative towards process improvement and individual development\nPossess a strong sense of organization as well as the ability to manage multiple priorities and meet deadlines\nCan work well within a diverse team and a strong aptitude for independent work\nEstablish and maintain positive working relationships with others, both internally and externally the external\nThis position is located in Newmarket, ON\n-\nThe base salary for this position is between $38,700 - $52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.\nCareer opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.\nGrow with Canada Life\nWe’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. \nWe’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!\nWhat we offer:\nWe’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:\nCareer Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. \nHealth & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. \nTime Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. \nFinancial Security: Company-matching pension plan, share ownership program and additional investment options. \nRewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more! \n Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. \nLearn more about Canada Life.\nWe’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact . All information provided will be handled in accordance with applicable laws and Canada Life policies.\nCanada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.\n#LI-Hybrid","description_format":"text","description_chars":4937,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Milestone celebrations"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Health Care","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-22T20:22:09Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Approved LMIA in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.841,"p_room":0.945,"age_days":6,"expected_fill_days":15,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":37376,"is_top_pay":false},"html_url":"https://alion.io/job/canada-life-operations-coordinator","json_url":"https://alion.io/job/canada-life-operations-coordinator.json","meta":{"generated_at":"2026-10-29T22:03:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32545,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770029},"rest":"https://alion.io/mcp/rest/get_company?id=1770029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcanada-life-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcanada-life-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcanada-life-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/canada-life-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcanada-life-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3109819}},{"tool":"search_jobs","arguments":{"company":"canadalife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3109819},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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