{"id":3299237,"url":"https://alion.io/job/canada-life-senior-operations-associate","title":"Senior Operations Associate","company":{"id":1770029,"name":"Canada Life","domain":"canadalife.com","url":"https://alion.io/company/canadalife-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0.333,"time_to_fill_p50_days":15,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":43400,"max":65100,"currency":"CAD","period":"year","gross":null,"usd_annual":46425},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-26T23:04:46Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T01:37:14Z","board_verified":false,"closed_at":"2026-10-28T01:37:14Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Permanent Full Time\n-\nReporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund accounts in support of our distribution partners.\nWhat you will do:\nProcessing complex transactions to mutual fund accounts\nReviewing transactions entered by advisors\nCommunicating with advisors' requirements to turn \"not in good order\" trades into \"in good order\" trades\nUnderstanding the mutual fund industry, regulatory guidelines, Quadrus and fund company business processes\nTracking and reporting activity\nMeeting service standards to minimize financial impact\nWhat you will bring:\nCompletion of the IFIC Operations and/ or Investment Funds Course is an asset\nPrevious experience in a role communicating with Advisors is an asset\nWorking knowledge of the mutual fund industry, regulatory guidelines and Quadrus & fund company business processes is an asset\nExcellent written communication skills\nAttention to detail\nTeam player committed to achieving team objectives\nSelf-motivated and enjoy a busy work environment\nAbility to meet strict daily deadlines\nAbility to organize and prioritize daily responsibilities\n-\nThe base salary for this position is between $43,400 - $65,100 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.\nCareer opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.\nGrow with Canada Life\nWe’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. \nWe’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!\nWhat we offer:\nWe’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:\nCareer Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. \nHealth & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. \nTime Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. \nFinancial Security: Company-matching pension plan, share ownership program and additional investment options. \nRewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more! \n Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. \nLearn more about Canada Life.\nWe’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact . All information provided will be handled in accordance with applicable laws and Canada Life policies.\nCanada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.\n#LI-Hybrid","description_format":"text","description_chars":3830,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Milestone celebrations"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Health Care","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-26T23:04:46Z"},{"event":"close","at":"2026-10-28T01:37:14Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Approved LMIA in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":46425,"is_top_pay":false},"html_url":"https://alion.io/job/canada-life-senior-operations-associate","json_url":"https://alion.io/job/canada-life-senior-operations-associate.json","meta":{"generated_at":"2026-10-31T19:39:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30956,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770029},"rest":"https://alion.io/mcp/rest/get_company?id=1770029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcanada-life-senior-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcanada-life-senior-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcanada-life-senior-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/canada-life-senior-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcanada-life-senior-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3299237}},{"tool":"search_jobs","arguments":{"company":"canadalife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3299237},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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