{"id":3645539,"url":"https://alion.io/job/canadastop100-customer-records-processors","title":"Customer Records Processors","company":{"id":15523,"name":"Canadastop100","domain":"canadastop100.com","url":"https://alion.io/company/canadastop100","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edmonton, Canada","Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-02T22:43:20Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T15:49:38Z","board_verified":false,"closed_at":"2026-11-04T15:49:38Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB atCareers - WCB Alberta\nJob Title:\nCustomer Records ProcessorsJob Type:\nTemporary Long Term (Fixed Term) / Full timeJob Location:\nEdmonton, AlbertaCustomer Records Processors\nClient Service Support\nEdmonton & Calgary, Alberta\nTemporary, Long-Term, Full-Time (6 months)\nPeople are at the heart of everything we do.\nIf you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.\nAs the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and over 170,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.\nDo you…\n…have exceptional computer and data entry skills?\n…inspire to provide excellent customer service?\n…enjoy working in a busy, fast paced environment?\n…demonstrate effective team skills while working collaboratively with others?\nIf yes, the Customer Records Processor within the WCB Alberta is for you!\nYour Customer Records Processor responsibilities:\nReview and process documents and emails to claims and/or employer account files\nInput information into WCB computer systems\nPrepare and process batches by date, time, and priority of form type\nCatalogue batches for archiving and retrieval\nYour experience and skills:\nA high school diploma and experience related to data verification and processing (data entry)\nRecords management courses are considered an asset\nBasic knowledge of medical anatomy and terminology is an asset\nPrevious office experience, data entry, and information management is an asset\nComputer skills are essential with accurate alphanumeric keyboarding\nReliability, time management, attention to detail, customer service and teamwork are integral to this position\nWhat we offer:\nWe offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and home) that foster a healthy work-life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook, available on our website.\nSalary: $46,737.67 per annum\nThis position is temporary for a period of up to six months with the possibility of extension or permanency. Candidate prequalification testing is required for all shortlisted candidates. Candidates will be tested for speed and accuracy, requiring a minimum performance of 30WPM and between 3500 - 4200 KSPH. Successful candidates for this position will be required to undergo a security clearance as a mandatory condition of employment.\nPositions are available in the Edmonton and Calgary locations. Successful candidate(s) must reside in Alberta and be able to work in person as required by their position. 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