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Salary
$34k per year
Location
In office (Gloucester)
Employment
Contractor

Confirmed on the employer's own hiring board on Oct 26, 2026. First seen by Alion on Dec 30, 2025. City & County Healthcare Group scores B on the Alion truth index.

Overview
Company
Impact
Profile match
City & County Healthcare Group, known as CCH Group, is a UK home care provider supporting older and disabled people in their own homes and in extra care housing schemes through a network of local branches. Its branches operate across England and in Scotland, in places such as Oldham, Widnes, Darwen, Rochdale, Rotherham, Plymouth, Gloucester, Blackpool and Glasgow, and it is a member of the Home Care Association, working under CQC and Care Inspectorate regulation. It hires care assistants and drivers, care coordinators and planners, field care supervisors, extra care team leaders, registered branch managers and office-based insight analysts.

Field Care Supervisor

Location - Gloucester, Coleford, Newent, Berry Hill, Whitecroft, Parkend.

Rate- £13.70 per hour

Shifts: full-time, evenings, weekends

A driving licence and own transport is essential for this role

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Field Care Supervisor at Comfort Call every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career.

What you’ll get

  • Enhanced occupational maternity and adoption pay
  • Enhanced occupational paternity pay entitlement
  • Death in Service Payment
  • Pension scheme
  • Benefits and Well-being Platform
  • 28 days annual leave (pro rata)
  • Refer a friend scheme
  • Cycle to work scheme

What you’ll do

The role of the Field Care Supervisor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers.

Working with Care Coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker. Carrying out regular reviews of individual services, including repeated and renewed needs and risk assessments. Participate as required in multi-disciplinary review of service users’ needs. Shadow new care workers in the field to ensure their competence. Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed.

Field Care Supervisors are expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.

What you need

You would need experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user’s home or, where required, in other settings such as hospitals or residential/nursing homes; Work in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support.

This is a great chance to be part of one of the UK’s most exciting business’s within Domiciliary Care, who are going from strength to strength focusing on their growth and quality of care.

What you’ll get

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey and continue yours.

Comfort Call is an Equal Opportunities Employer and part of the CCH Group.

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