{"id":3790930,"url":"https://alion.io/job/candescent-associate-product-designer-2","title":"Associate Product Designer","company":{"id":2113992,"name":"Candescent","domain":"candescent.com","url":"https://alion.io/company/candescent-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":23,"ghost_share":0,"stale_share":0.261,"repost_share":0.043,"time_to_fill_p50_days":42,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Design","role_family":"Design","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Recommender Systems","optional":true}],"status":"live","first_seen_at":"2026-11-05T06:39:26Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T05:23:27Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions-creating seamless engagement across digital, remote, and in-person channels.\nOur Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth-turning every customer interaction into a moment of clarity, confidence, and connection.\nAbout Candescent\nCandescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.\nAssociate Product Designer - Personalization & Insights\nPersonalization & Insights · Digital Banking\nDepartment: Product Design\nTeam: Personalization & Insights\nLocation: Bangalore, India (Hybrid)\nEmployment Type: Full-time\nPosition Summary\nWe are seeking a Product Designer to join our Personalization & Engagement team and help define how customers receive relevant, timely, and trustworthy information across a digital banking experience.\nThis role spans personalization, engagement, and intelligent assistance - including home screen greetings, quick actions, recommendations, insights, and AI-assisted search. Unlike foundational banking flows where success means low friction, this team's work is measured by relevance, clarity, and thoughtful engagement.\nYou will design experiences that help customers discover useful information and take informed next steps, while maintaining strong standards for transparency, user control, and responsible use of intelligent features. You will partner closely with product management and engineering in an agile environment.\nKey Responsibilities\nExperience Design\nDesign personalized home screen and dashboard experiences including greetings, shortcuts, and contextual content\nCreate patterns for recommendations, offers, and insight cards across consumer banking surfaces\nDesign AI-assisted experiences such as proactive insights, intelligent search, and natural-language query interfaces\nDefine interaction models for insight discovery, review, dismissal, and user-confirmed actions\nDesign engagement features including lifestyle nudges, contextual prompts, and configurable quick actions\nCross-Platform Delivery\nDesign for mobile and responsive web experiences\nProduce high-fidelity designs, flows, prototypes, and specifications for engineering handoff\nDesign for multiple states including loading, empty, error, low-confidence, and fallback scenarios\nEnsure visual and interaction consistency across platforms\nPlatform and Configurability\nDesign within a modular or component-based product architecture\nAccount for institution-level configuration, entitlements, and content customization\nCollaborate with engineering on metadata-driven or API-backed UI behavior\nDocument design intent, assumptions, and edge cases clearly for cross-functional partners\nDiscovery and Validation\nParticipate in discovery and problem framing for new personalization capabilities\nBalance engagement goals with trust, transparency, and user control\nValidate concepts through research, critique, and iterative testing\nContribute to evolving team standards for personalization and intelligent experiences\nRequired Qualifications\n4+ years of experience in product design, interaction design, or UX design\nPortfolio demonstrating work on engagement, personalization, dashboards, or intelligent product features\nStrong interaction design skills with attention to hierarchy, states, and system behavior\nProficiency with modern design tools and structured design documentation\nExperience designing for mobile and web\nUnderstanding of UX patterns for search, recommendations, notifications, or AI-assisted interfaces\nUnderstanding of accessibility principles and WCAG guidelines, including how they apply to personalized, low-confidence, and AI-assisted content\nAbility to collaborate closely with product managers and engineers in agile teams\nStrong communication skills and comfort presenting and defending design decisions\nPreferred Qualifications\nExperience in financial services, fintech, or other regulated consumer products\nFamiliarity with designing configurable or multi-tenant platforms\nExperience designing responsible AI or intelligent assistance patterns\nContent and microcopy sensibility for insight messaging and engagement surfaces\nBackground in search UX, recommendation systems, or onboarding and engagement flows\nExperience working in distributed or global teams across time zones\nDesign Principles for This Role\nPut user control first: surface information clearly and let users decide before taking action\nDesign for trust: make intelligent features understandable, transparent, and predictable\nUse progressive disclosure thoughtfully in information-rich experiences\nFavor evidence and validation over assumptions when evaluating engagement ideas\nMeasure success by meaningful adoption, not just visual prominence\nWhat Success Looks Like\nPersonalization features feel helpful, relevant, and easy to understand\nIntelligent experiences are transparent and give users confidence in what they are seeing\nDesigns scale across institutions and customer segments through configurable patterns\nCross-functional teams can implement designs with minimal ambiguity\nThe team builds a reusable library of personalization and engagement patterns over time\nWhat We Offer\nOpportunity to shape next-generation consumer banking engagement experiences\nExposure to personalization, insights, and intelligent product design at scale\nCollaborative environment with product and engineering partners\nCareer growth within a structured design organization\nHybrid work environment\nHow to Apply\nPlease submit your resume and a portfolio with case studies showing engagement, personalization, or intelligent product design. Include a brief note on your approach to designing trustworthy, user-controlled intelligent experiences.\nEqual opportunity employer. We welcome applicants from all backgrounds.\nStatement to Third Party Agencies\nTo ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. 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