{"id":3790932,"url":"https://alion.io/job/candescent-product-catalog-manager","title":"Product Catalog Manager","company":{"id":2113992,"name":"Candescent","domain":"candescent.com","url":"https://alion.io/company/candescent-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":23,"ghost_share":0,"stale_share":0.261,"repost_share":0.043,"time_to_fill_p50_days":42,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T16:19:48Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions-creating seamless engagement across digital, remote, and in-person channels.\nOur Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth-turning every customer interaction into a moment of clarity, confidence, and connection.\nAs Product Catalog Manager, you will oversee governance of Candescent's product portfolio catalog and help guide the transition from four disparate pricing and packaging systems into a unified model. You are responsible for managing the enterprise Product Catalog as a strategic business capability within the Product Success organization, owning catalog intake and governance, operating model maturity, lifecycle management, and the transformation of the Product Catalog into a scalable Product Knowledge capability.\nThis role leads the transition of catalog ownership into Product Success while simultaneously driving the future-state architecture required to support Votiv, Forge, and legacy product portfolios, pricing and packaging strategies, bundling models, product lifecycle management, and customer migrations. You serve as the primary steward of product portfolio information, ensuring consistency across Product Management, Sales, Finance, Operations, Customer Success, Billing, Contracting, and Technology functions.\nThe role reports into the Product Knowledge Manager within Product Success, positioning you at the intersection of product strategy, operational rigor, and business impact. It governs and facilitates catalog processes - it does not replace the business and technology leaders accountable for product, pricing, finance, architecture, or platform decisions.\nCatalog governance and stewardship\nOwn enterprise catalog governance: taxonomy, hierarchy, naming conventions, standards, versioning, and lifecycle controls\nManage intake and governance workflows for new products, SKUs, rate plans, packages, bundles, and charge models\nConfirm required inputs, approvals, and documentation are complete before changes advance\nMaintain decision records, approval history, and audit-ready evidence\nEstablish approval/escalation paths for routine, material, and exception changes\nCoordinate the Product Catalog Governance Board and escalate unresolved decisions and risks\nZuora Product Catalog integrity\nServe as business steward for the Zuora Product Catalog (product, rate-plan, charge structures) across standalone and bundled offerings\nEnsure approved offer, pricing, billing, tax, and revenue attributes are accurately represented, in partnership with domain owners\nMonitor data quality, completeness, and control adherence; drive remediation with the appropriate owner\nNote: Enterprise Applications retains responsibility for platform configuration, deployment, and environment integrity\nCross-functional decision orchestration\nRoute requests per the approved RACI; confirm appropriate domain-owner approval\nSupport alignment on offer design, pricing, billing/financial treatment, data models, integrations, quote configuration, and downstream impacts\nLifecycle, launch and operational readiness\nCoordinate readiness for product introductions, catalog releases, migrations, retirements, and decommissions\nTrack dependencies, approvals, testing, deployment activities, risks, and decision blockers\nVerify completion and retention of required release/regression-testing evidence\nFacilitate lifecycle reviews and backlog prioritization\nReporting and continuous improvement\nDefine and report catalog KPIs, e.g.: change-request cycle time, % of changes with complete audit evidence, launch on-time rate, backlog age\nIdentify control gaps and process friction; recommend improvements to governance, standards, and tooling\nProvide concise reporting to Product Knowledge leadership and the Governance Board on catalog health, decisions, risks, and readiness\nQualifications\n5+ years in product catalog management, product operations, offer management, pricing/packaging, billing operations, or related SaaS/technology discipline\nZuora Product Catalog experience preferred; familiarity with Zuora Billing, CPQ, CRM, and financial integrations valuable\nDemonstrated experience running governance, intake, approval, change-control, and audit-evidence processes\nWorking knowledge of pricing, packaging, subscription billing, consumption models, and revenue-recognition considerations\nStrong cross-functional leadership; able to coordinate decisions without holding domain-owner decision rights\nExcellent communication, analytical, and organizational skills, including KPI definition and backlog management\nBachelor's degree in Business, Product Management, Finance, Information Systems, or related field; advanced degree/certification preferred\nStatement to Third Party Agencies\nTo ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.","description_format":"text","description_chars":5529,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Financial Software & Embedded Finance","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-11-05T06:39:26Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":42,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/candescent-product-catalog-manager","json_url":"https://alion.io/job/candescent-product-catalog-manager.json","meta":{"generated_at":"2026-11-08T20:31:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42868,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2113992},"rest":"https://alion.io/mcp/rest/get_company?id=2113992"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcandescent-product-catalog-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcandescent-product-catalog-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcandescent-product-catalog-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/candescent-product-catalog-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcandescent-product-catalog-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3790932}},{"tool":"search_jobs","arguments":{"company":"candescent.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3790932},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}