{"id":1316736,"url":"https://alion.io/job/candescent-strategic-partner-manager","title":"Strategic Partner Manager","company":{"id":2113992,"name":"Candescent","domain":"candescent.com","url":"https://alion.io/company/candescent-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":207000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2271},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-09-27T20:03:55Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions-creating seamless engagement across digital, remote, and in-person channels.\nOur Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth-turning every customer interaction into a moment of clarity, confidence, and connection.\nJob Summary\nCandescent is seeking a Strategic Partner Manager to manage and grow relationships with our most valuable and differentiated fintech partners-companies that have proven their value to us and our customers by offering unique solutions that elevate our ecosystem and drive real business impact. This is a hands-on, high-ownership role for someone who thrives at the intersection of relationship management, commercial strategy, and ecosystem building.\nYou will own the full relationship lifecycle for a portfolio of strategic partners-ensuring they are onboarded thoroughly, supported consistently, and positioned for growth-while treating each partnership as a business you are accountable for. Working closely with the Marketplace Business Owner and cross-functional teams, you’ll track performance, resolve issues, and evolve our partner strategy based on data and feedback, with a clear focus on adoption, margin, and long-term, mutually beneficial value.\nThis is a high-impact opportunity for someone who is collaborative, detail-oriented, commercially minded, and energized by helping great companies thrive within Candescent’s marketplace.\nKey Responsibilities and Deliverables\nOwn the relationship lifecycle for a portfolio of strategic fintech partners in Candescent’s ecosystem-treating each partnership as a business, accountable for its health, growth, and commercial outcome.\nEnsure partners complete all onboarding requirements and are set up for success from day one, driving toward faster time-to-value and reduced onboarding cycle time.\nServe as the primary point of contact for strategic partners, providing guidance, proactive communication, and consistent, high-quality support.\nCollaborate cross-functionally to analyze partner performance, engagement, and business metrics-taking action to optimize adoption, revenue, and margin outcomes.\nRun recurring partner business reviews (QBRs) and scorecards; identify and address underperforming relationships, and recommend grow, hold, or exit decisions.\nAdvocate for partner needs internally, ensuring alignment with Candescent’s goals, standards, and cross-functional priorities across Product, Sales, Marketing, and Operations.\nMaintain high-quality documentation, processes, and communications that support a consistent, scalable, and repeatable partner experience.\nHelp shape the strategic partner program-identifying opportunities to deepen engagement, expand offerings, and increase the value each partner delivers to our financial institutions.\nStay close to fintech trends and partner needs, continuously evolving how we position and grow strategic partners within the ecosystem.\nQualifications and Experience\n6-10 years of experience in partner management, strategic alliances, business development, or customer success.\nProven track record of managing external partnerships, ideally with fintechs or technology providers.\nStrong understanding of business metrics, commercial models, and performance tracking, with comfort in data-driven decision-making.\nExcellent communication and relationship-building skills, with confidence in both written and verbal interactions.\nStrong organizational skills and attention to detail, with the ability to manage multiple partners and priorities concurrently.\nCollaborative mindset with the ability to work cross-functionally and influence without authority.\nComfortable with ambiguity, energized by building, and motivated by measurable impact.\nPreferred Distinctions\nExperience in fintech, SaaS, or platform businesses.\nFamiliarity with onboarding workflows, CRM tools, and partner enablement strategies.\nBackground in strategic planning, account management, or ecosystem development.\nFamiliarity with digital banking, embedded finance, or B2B2C models.\nEntrepreneurial mindset with a bias for action, and a passion for helping partners succeed and grow.\nStatement to Third Party Agencies\nTo ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.","description_format":"text","description_chars":4955,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-09-26T19:14:45Z"}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.605,"p_room":1,"age_days":14,"expected_fill_days":42,"reasons":["conf:9","stale_co","velocity","win:early"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/candescent-strategic-partner-manager","json_url":"https://alion.io/job/candescent-strategic-partner-manager.json","meta":{"generated_at":"2026-09-29T02:14:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1873,"day_limit":5000,"remaining_today":3127,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}