{"id":2009054,"url":"https://alion.io/job/candid-health-techops-engineer-2","title":"TechOps Engineer","company":{"id":919,"name":"Candid Health","domain":"joincandidhealth.com","url":"https://alion.io/company/candid-health","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","Denver, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":165000,"currency":"USD","period":"year","gross":null,"usd_annual":165000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:06:47Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T16:42:41Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Join Candid as a TechOps Engineer, where you'll treat our internal IT infrastructure as a product and build automated systems to tackle challenges in the US healthcare system. You'll balance day-to-day user support with deep project work, have a direct say in the tools we use, and work closely with Corporate Security and People Ops. Your responsibilities will include scaling onboarding and offboarding, executing high-impact projects, managing endpoints and apps, enforcing zero trust security, troubleshooting issues, and collaborating across teams. You should have 4+ years of hands-on Technical Operations or IT experience, deep technical troubleshooting skills, and a customer-focused mindset.\nMissions\nAutomate the end-to-end operational lifecycle for employees, optimizing current processes to seamlessly scale as the team grows.\nLead critical initiatives including migrating Apple MDM platforms, perfecting a frictionless Zero-Touch Enrollment pipeline, and building Just-in-Time (JIT) access automation.\nSet up and maintain secure endpoint configurations for workstations and mobile devices using Apple MDM (Jamf/Kandji), AutoPkg, and complementary security software.\nProfil recherché\n - You are highly autonomous and naturally biased toward action. When you see a manual task done twice, your first instinct is to script or automate it out of existence- You bring 4+ years of hands-on Technical Operations or IT experience, ideally honed in a fast-paced tech startup or a high-volume Managed Service Provider (MSP) environment\n- You possess deep technical troubleshooting skills across macOS and hands-on experience managing Apple MDM tools (Jamf, Kandji, etc.) and packaging workflows (AutoPkg)\n- You naturally think about compliance, data protection, and secure offboarding processes to keep patient data completely safe\n- You treat internal employees as your customers. You can seamlessly translate complex security or technical changes to non-technical stakeholders (from our Head of Engineering to our medical billers)","description_format":"text","description_chars":2035,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-10-07T12:58:26Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.62,"p_room":0.45,"age_days":29,"expected_fill_days":19,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":165000,"is_top_pay":true},"html_url":"https://alion.io/job/candid-health-techops-engineer-2","json_url":"https://alion.io/job/candid-health-techops-engineer-2.json","meta":{"generated_at":"2026-10-11T19:21:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6134,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":919},"rest":"https://alion.io/mcp/rest/get_company?id=919"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcandid-health-techops-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcandid-health-techops-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcandid-health-techops-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/candid-health-techops-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcandid-health-techops-engineer-2"}]}