{"id":3368764,"url":"https://alion.io/job/canna-cabana-retail-store-manager-5","title":"Retail Store Manager","company":{"id":3827015,"name":"Canna Cabana","domain":"cannacabana.com","url":"https://alion.io/company/cannacabana","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chatham, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":null,"currency":"CAD","period":"year","gross":null,"usd_annual":35618},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:09:30Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T01:19:55Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Overview\nOur retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.\nResponsibilities\nSales Associate Support:\nHelp hire great people, supervise and manage employees and ensure all employees have a valid CannSell license.\nMotivate and inspire team members to be positive, friendly, knowledgeable, and hardworking\nCoach team members and provide positive and constructive feedback so that they grow professionally\nTrain all team members on work procedures and policies so that everyone understands what's required to do a great job\nMaintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team\nAssist in building a weekly staff schedule that complies with labor policies\nBe accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts\nAchieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores\nStrong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.\nSales and Customer Service:\nOwn all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.\nProvide complaint resolution to ensure satisfaction of all customers and patients\nUtilize customer and team member feedback to readily implement changes to improve the customer experience\nExecute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion\nRecommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions\nView sales reports and communicate with the team to identify sales trends and potential inventory requirements\nTrack all employee and store sales daily to ensure optimal performance\nAnalyze core metrics to better understand store performance in order to beat and exceed goals\nUtilize approved employee incentives to drive sales and boost morale\nAchieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews\nDaily Store Operations:\nMaintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording\nAssist AGCO with inventory, sales, and compliance audits\nPerform all daily opening and closing procedures\nImplement and oversee security, reporting and cash management procedures related to opening and closing the store\nAbility to make schedules for staff and work on creating a sound work environment.\nBe responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.\nEnsure that the sales floor is adequately stocked at all times\nKeep track of all expiring products and promote sales as needed\nCoordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations\nEnsure all expired/damaged/returned product is logged and disposed of according to regulations\nAssist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.\nProvide daily correspondence via email and manager’s log, with the team members as needed\nComply with all HR policies, including confidentiality and non-disclosures\nMaintain a clean and organized work environment.\nQualifications\nReporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.\nAGCO CannSell license required along with clean police record check\n5-6+ years of management experience in retail.\nHave a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.\nA valid First Aid certification is considered an asset\nSound knowledge of Cannabis plants and different strains of Cannabis\nKnowledge of standards of Cannabis Retail stores set by AGCO.\nKnowledge of local and state laws and regulations pertaining to retail Cannabis is a must!\nAchievement-oriented and hardworking\nMust successfully pass an extensive background check.\nOrganized, flexible, and empathetic\nDetail-oriented and proactive\nExcellent leadership and management skills\nStrong time management and prioritization skills\nAbility to multi-task in a fast-paced, high-volume environment\nStrong communicator who can present ideas clearly\nStrong problem solving and decision-making skills\nEntrepreneurial, collaborative, an extremely positive attitude\nKnowledgeable about the cannabis industry and its policies and laws\nAbility to work any shift based on business needs, Monday to Sunday\nAbility to work nights, holidays and weekends and different location\nJob Type: Full-time, Permanent\nPay Range: $50,000 CAD and above annually\nWhy You Should Apply:\nThe opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.\nSignificant opportunity for growth, experience and learning\nUnlimited bonus earning potential\nAdditional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.\nWe thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.\nTo get CannSell license please visit - CannSell Standard | CannSell.ca\nAbout Us\nHigh Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count ⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:\nBricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.\nRetail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.\nConsumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.\nE-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com. \nCBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.\nWholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.\nLicensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.\nHigh Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.\nTo discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.\nNote: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. 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