{"id":1191230,"url":"https://alion.io/job/canoe-intelligence-director-of-engineering-quality-reliability","title":"Director of Engineering - Quality & Reliability","company":{"id":1941659,"name":"Canoe Intelligence","domain":"canoeintelligence.com","url":"https://alion.io/company/canoeintelligence","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":230000,"currency":"USD","period":"year","gross":null,"usd_annual":230000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude Code","optional":false},{"name":"Incident Management","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Apache Kafka","optional":true},{"name":"AWS","optional":true},{"name":"Datadog","optional":true},{"name":"ElasticSearch","optional":true},{"name":"Laravel","optional":true},{"name":"PHP","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Python","optional":true},{"name":"Redis","optional":true},{"name":"Terraform","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-09-10T17:54:35Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-29T14:58:14Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"COMPANY: Canoe Intelligence, A Bloomberg Company\nWEBSITE: https://canoeintelligence.com/\nTITLE: Director of Engineering - Quality & Reliability\nLOCATION: New York City\nSALARY = 200,000 - 230,000 USD Annual + Benefits + Bonus\nThe referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.\nThe Role:\nWe are seeking an experienced engineering leader to build and lead our Quality and Reliability organization. AI-native development practices have significantly increased our engineering velocity, and this role owns the other half of that equation: ensuring the software we ship is reliable, performant, and trustworthy as we scale. The ideal candidate will have built a reliability or quality engineering practice from the ground up and will bring deep quality expertise to an established QA team. This role is an exciting opportunity to stand up a new Site Reliability Engineering function, take formal ownership of incident management across the company, and lead a talented quality organization. The role reports to the VP of Application Development as a peer of our other engineering guild leads.\nWhat You’ll Do:\nBuild Canoe's Site Reliability Engineering practice from the ground up, including SLOs and error budgets on critical services, observability and alerting standards, production readiness reviews, and on-call design.\n\nOwn incident management across Canoe end to end, including process, tooling, escalation paths, retrospective quality, and follow-through on corrective actions.\n\nLead our Quality Engineering organization and build lasting in-house quality leadership and expertise.\n\nDefine a risk-based quality strategy, including quality gates in our CI/CD pipelines, and continue our shift from manual verification toward automation-first, AI-assisted testing and specification-driven development.\n\nDefine and report executive-level KPIs for quality and reliability, such as escape rates, incident trends, and error-budget consumption, and use them to inform engineering priorities across teams.\n\nServe as Technical Governance Owner for our testing and incident management topics, bringing a reliability, testability, and operability perspective to technical decisions in partnership with our architects.\n\nWhat We’re Looking For:\nMinimum of 10 years of software engineering experience, including 4 years leading quality, reliability, or platform engineering teams.\n\nExperience building an SRE, reliability, or quality engineering practice from scratch, rather than inheriting a mature one.\n\nExperience formally owning incident management for a company or major platform, from incident response through high-quality retrospectives and follow-through.\n\nDeep quality engineering background, including ownership of quality strategy and experience leading distributed or offshore QA teams.\n\nDemonstrated expertise applying LLMs and agentic tools such as Claude Code to real engineering workflows, with a concrete point of view on how AI reshapes testing and verification.\n\nFluency with quality and reliability metrics such as escape rate, flake rate, MTTD/MTTR, and SLO attainment, including experience reporting them at the executive level.\n\nExcellent leadership, communication, and interpersonal skills with geographically distributed teams across multiple time zones.\n\nAbility to work effectively with ambiguous or missing information and adapt quickly in a startup-like environment.\n\nBachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).\n\nPreferred Experience\nHands-on experience with our core technologies or similar stacks: Python, TypeScript, PHP/Laravel, Kafka, AWS, Terraform, PostgreSQL, Redis, ElasticSearch, Datadog.\n\nFintech or other environments where data integrity and client trust are the product.\n\nWhat You’ll Get:\nWe offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.\nOur Values:\nClient First -> Listen, and deliver client-centric solutions\n\nBe An Owner -> Take initiative, improve situations, drive positive outcomes\n\nExcellence -> Always set the highest standard for yourself and others\n\nWin Together -> 1 + 1 = 3\n\nWho We Are:\nCanoe Intelligence (\"Canoe\"), a Bloomberg Company, is the data management and intelligence platform powering how the world invests in alts. Our AI-native platform automates the manual data processing, cutting operational costs and risk while future-proofing alts infrastructure for long term growth. Timely, accurate, and comprehensive data arms investment teams to act with the decisiveness of public markets. Canoe’s AI-driven platform was initially incubated in 2013 for Portage Partners LLC, a private multi-family office investment firm, and launched commercially in 2017. In October 2026, Canoe became a part of Bloomberg, combining our private markets data expertise with Bloomberg’s technology, data management capabilities, and global scale. Together, we’re building a connected experience across public and private markets, and investing in the Canoe platform, people, and dedicated client service that got us here. With Canoe, it’s all about making Alts, smarter.\nCanoe is an equal opportunity employer and prohibits discrimination in employment. It is Canoe’s policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, self-identified or perceived sex, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy, childbirth or related medical conditions, or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (each, a “Protected Characteristic”). Canoe prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics.","description_format":"text","description_chars":6726,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":4,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Document AI"],"lifecycle":[{"event":"open","at":"2026-09-24T16:52:46Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.61,"p_room":0.45,"age_days":48,"expected_fill_days":30,"reasons":["conf:17","velocity","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":230000,"is_top_pay":false},"html_url":"https://alion.io/job/canoe-intelligence-director-of-engineering-quality-reliability","json_url":"https://alion.io/job/canoe-intelligence-director-of-engineering-quality-reliability.json","meta":{"generated_at":"2026-10-29T16:25:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24534,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1941659},"rest":"https://alion.io/mcp/rest/get_company?id=1941659"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcanoe-intelligence-director-of-engineering-quality-reliability"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcanoe-intelligence-director-of-engineering-quality-reliability"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcanoe-intelligence-director-of-engineering-quality-reliability"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/canoe-intelligence-director-of-engineering-quality-reliability\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcanoe-intelligence-director-of-engineering-quality-reliability"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1191230}},{"tool":"search_jobs","arguments":{"company":"canoeintelligence.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1191230},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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