# Solutions Reliability Specialist

Solutions Reliability Specialist - Post-Deployment System Reliability Location: Flexible (approximately 50% travel to customer sites required) About the Role The Solutions Reliability Specialist is responsible for independently assessing, managing, and improving the reliability of Canopy's deployed safety technology across assigned healthcare customer sites. Serving as a technical advisor to customers and internal stakeholders, this role evaluates system performance, identifies reliability risks, determines appropriate remediation approaches, and coordinates the resources necessary to maintain effective system operations. The Solutions Reliability Specialist focuses on technical assessment, analysis, recommendations, and coordination of remediation activities. The role exercises independent judgment in evaluating technical issues, determining priorities, assessing alternative solutions, and recommending the appropriate course of action based on system performance, customer needs, and operational considerations. Operating with general direction from the Sr. Manager of Deployment Services, the Solutions Reliability Specialist owns assigned investigations and reliability initiatives f

- **Id**: 3307355
- **Url**: <https://alion.io/job/canopy-works-solutions-reliability-specialist>
- **Role**: Operations
- **Role family**: Operations
- **Seniority**: middle
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-26T22:48:14Z
- **Employer posted date**: 2026-10-26
- **Last verified at**: 2026-11-10T18:28:16Z
- **Board verified**: yes
- **Days open**: 14
- **Description format**: text
- **Description chars**: 7446
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Health Care, Hospitals & Health Systems

## Company

- **Id**: 3783869
- **Name**: Canopy Works
- **Domain**: canopyworks.com
- **Url**: <https://alion.io/company/canopyworks>
- **Size band**: 11-50
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

### Truth index

- **Grade**: A
- **Score**: 95
- **Open postings**: 13
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 181
- **Computed at**: 2026-11-10T06:52:35Z

## Salary

- **Min**: 75000
- **Max**: 85000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 85000

## Trust

- **Level**: ok
- **Repost count**: 0
- **Flags**: company_stale
- **Days open**: 14

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-10-27T02:00:48Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 14
- **Expected fill days**: 181
- **Reasons**: conf:4, win:early
- **Computed at**: 2026-11-10T06:52:35Z

## Pay

- **Stated usd annual**: 85000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.