{"id":2515912,"url":"https://alion.io/job/canpack-customer-service-specialist","title":"Customer Service Specialist","company":{"id":93363,"name":"Canpack","domain":"canpack.com","url":"https://alion.io/company/canpack-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":26,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":48000,"period":"year","method":"role_country_seniority_unknown","sample_n":52},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-19T03:37:26Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"CANPACK Group is a global manufacturer of environmentally friendly, modern packaging solutions, supplying top quality primary packaging, on time and wherever needed. The company, headquartered in Krakow (Poland), runs operations in 16 countries and employs nearly 8,500 people worldwide in 27 production sites for aluminum beverage cans, glass bottles, metal closures and containers for food and chemical industries. For 30 years the company has been consequently developing its business to become one of the leading global players on the international packaging market.\nWith sustainability and corporate social responsibility being an important part of the Group’s DNA, CANPACK actively supports initiatives dedicated to environmental protection and local communities.\nCurrently we are looking for: Customer Service Specialist\nLocation: Krakow/Brzesko (Poland)\nYour responsibilities:\nCooperating with the customer’s Logistics and Purchasing departments\nHandling customer orders in line with agreed contracts\nMonitoring the execution of sales plans for assigned customers\nControlling stock levels, receivables and returnable packaging\nPreparing reports and summaries\nSupporting Sales Managers in developing international markets\nYour profile:\nUniversity degree (preferred: economics, international trade or similar)\nVery good command of English (B2/C1)\nVery good command of German (B2/C1)\nGood knowledge of MS Office, especially Excel\nStrong communication skills and enjoyment of working with customers\nGood analytical skills and well-organized approach to work\nAbility to work independently and as part of a team\nExperience in a similar role in an international environment is an advantage\nSAP experience is a plus\nWe offer:\nStable employment in one of the fastest-growing companies in Poland\nAn interesting role in an international working environment\nFriendly work culture and supportive team\nPrivate medical care\nPension plan, insurance package and an attractive annual bonus\nLinkedIn Learning and MyBenefit\nWork in Brzesko or Kraków with the possibility of partial remote work (on-site onboarding and training in Brzesko required)\nIf you are a current CANPACK employee, please apply through your Workday account.\nCANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, 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