Business Analyst Scrum Master

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

What You'll Do in the Role:

Business Analysis:

Partner with business stakeholders to understand strategic objectives, operational challenges, and business requirements.

Conduct workshops, interviews, process walkthroughs, and discovery sessions to gather and document requirements.

Analyze current-state business processes and define future-state operating models.

Create business requirements documents, functional specifications, user stories, process flows, use cases, and acceptance criteria.

Identify opportunities for workflow optimization, automation, and process standardization.

Work closely with solution architects and engineering teams to ensure business requirements are translated into effective technical solutions.

Support solution design discussions and validate proposed functionality against business expectations.

Facilitate user acceptance testing, business validation, and production readiness activities.

Scrum Master Responsibilities:

Facilitate Agile ceremonies, including sprint planning, daily standups, backlog refinement, retrospectives, and sprint reviews.

Support Product Owners in maintaining a prioritized backlog aligned to business priorities.

Monitor sprint progress and delivery commitments while managing risks, issues, dependencies, and impediments.

Promote Agile best practices and continuous improvement across the delivery team.

Provide transparency into delivery status, roadmap progress, and release planning.

Coordinate across multiple technology and business teams to ensure successful program execution.

Help establish delivery governance processes, metrics, and reporting mechanisms.

Drive team accountability and foster a culture of collaboration, quality, and continuous improvement.

Stakeholder Management

Serve as a trusted advisor to business, technology, and operational stakeholders.

Communicate project status, risks, dependencies, and decisions to senior management.

Manage competing priorities and facilitate alignment between business and technology teams.

Support change management activities, user communications, and adoption initiatives.

What You'll Bring to the Role:

8+ years of experience as a Business Analyst, Product Analyst, Scrum Master, or Delivery Lead supporting enterprise technology initiatives.

Proven experience working on large-scale application development, workflow automation, digital transformation, or platform modernization programs.

Strong understanding of Agile methodologies including Scrum, Kanban, and Scaled Agile principles.

Extensive experience gathering, documenting, and managing business and functional requirements.

Experience creating process maps, user journeys, workflow diagrams, and business capability models.

Strong knowledge of software development lifecycle (SDLC) and Agile delivery practices.

Experience working closely with solution architects, developers, QA teams, and product owners.

Strong analytical and problem-solving capabilities with attention to detail.

Excellent written and verbal communication skills.

Ability to facilitate discussions across both technical and non-technical audiences.

Experience working within highly regulated environments such as banking, financial services, insurance, or capital markets.

Bachelor's or Master's degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Preferred Qualifications:

Experience supporting governance, compliance, risk, audit, legal, operational controls, or regulatory reporting functions.

Familiarity with workflow management, case management, document management, or business process automation platforms.

Experience using Jira, Confluence, Azure DevOps, or similar Agile management tools.

Knowledge of enterprise integration concepts, APIs, and data flows.

Experience with data analysis, reporting, and dashboarding tools.

The base compensation range for this role in the posted location is: 85,000 - 95,652.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.