{"id":3739232,"url":"https://alion.io/job/capgemini-client-technical-support-specialist-german-speaking","title":"Client Technical Support Specialist (German speaking)","company":{"id":145,"name":"Capgemini","domain":"capgemini.com","url":"https://alion.io/company/capgemini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":79,"open_postings":1757,"ghost_share":0.005,"stale_share":0.816,"repost_share":0.018,"time_to_fill_p50_days":30,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ukraine"],"countries":["UA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T09:57:57Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T08:01:59Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.\nJob Description\nClient Technical Support are key liaisons between different teams. As the primary resource for giving new client implementation sign off for go live, problem-solving, and support testing for Product Team.\nKey Responsibilities:\nSupport with Customer Onboarding\nAttend implementation calls\nProfiles: Import process and Company Profiles\nEnd-to-End Testing and sign off\nProvide post-implementation support until steady state is achieved\nNew Office Id mapping\nCollaborate with Product Teams to:\nAssist in developing new functionalities and routines\nConduct comprehensive end-to-end testing\nResearch and escalate technical issues\nSupport Service Delivery Support teams by:\nResearching and escalating issues to appropriate teams for resolution\nProject Team Contributions:\nSupport large-scale projects\nProblem-Solving Approach:\nResearch and resolve issues with minimal initial information\nUtilize creative thinking to identify root causes\nKey Responsibilities - TTS Online:\nSupport with Customer Onboarding\nAttend implementation calls\nAnalyze data End-2-End and sign off\nIdentify Incorrect setup and gaps\nProvide post-implementation support until steady state is achieved\nKey Qualifications:\nFluent in German language (speak and write)\nAt least 6+ years of experience in the business travel industry (equivalent experience preferred)\nTechnically proficient in supporting Amadeus (GDS)\nHighly experienced in Travel and/or Airline industry\nExcellent oral and written communication skills\nStrong problem-solving and analytical capabilities\nAbility to work independently and demonstrate self-motivation\nCapable of coordinating and managing multiple deliverables simultaneously\nTakes ownership of deliverables and proactively seeks improvements\nDemonstrates strong teamwork and collaborative skills\nWhat You Will Love About Working Here\nWe care about all our employees and want them to feel as comfortable as possible. That's why we offer health insurance from the first days, regardless of the probationary period.The Gift from the Company - Christmas holidays from December 25 to December 31.Cooperation with Superhumans center and Veteran HUB. Capgemini Engineering has supported the launch of psychological rehabilitation department of Superhumans. Our team also donated over UAH 500 000 prosthetics for three Ukrainian defenders. Currently, we support psychological counseling provided by the Veteran Hub, and we have implemented an internal policy making the company friendly to military and veterans with the assistance of the Hub.\nCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.","description_format":"text","description_chars":3781,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Management Consulting","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-04T11:03:04Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":30,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/capgemini-client-technical-support-specialist-german-speaking","json_url":"https://alion.io/job/capgemini-client-technical-support-specialist-german-speaking.json","meta":{"generated_at":"2026-11-09T08:38:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7270,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":145},"rest":"https://alion.io/mcp/rest/get_company?id=145"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapgemini-client-technical-support-specialist-german-speaking"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapgemini-client-technical-support-specialist-german-speaking"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapgemini-client-technical-support-specialist-german-speaking"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capgemini-client-technical-support-specialist-german-speaking\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapgemini-client-technical-support-specialist-german-speaking"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3739232}},{"tool":"search_jobs","arguments":{"company":"capgemini.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3739232},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}