Contact Center Process Associate
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Salary
≈ $8k – $19k per year (Estimated)
Location
In office (Manila)
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 6, 2026. First seen by Alion on Oct 1, 2026. Capgemini scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Capgemini is a French information technology services and consulting group founded in Grenoble in 1967 by Serge Kampf, and one of the largest IT service providers in the world. It designs, builds and runs systems for large enterprises and governments across some fifty countries, with a delivery workforce concentrated in India and a European client base heavier than most of its competitors. The group is organised into Capgemini Invent for strategy and design, Capgemini Engineering for research and development services acquired with Altran, and Sogeti for local technology services, and it has reoriented its portfolio around cloud migration, data platforms and generative AI.
Backed by Bordeaux Technowest, Gilde Equity Management
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description - Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
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