{"id":1950791,"url":"https://alion.io/job/capgemini-customer-care-consultant","title":"Customer Care Consultant","company":{"id":145,"name":"Capgemini","domain":"capgemini.com","url":"https://alion.io/company/capgemini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":81,"open_postings":1799,"ghost_share":0,"stale_share":0.767,"repost_share":0.001,"time_to_fill_p50_days":27,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":934},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-06T09:50:23Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-14T00:08:54Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"CAPGEMINI ENGINEERING\nAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities.\nWhere you can make a difference. Where no two days are the same.\nYOUR ROLE\nManage logistics operations and stock control;\nManage the asset lifecycle (Asset Management), preferably IT assets;\nMonitor and reconcile physical inventory with system records;\nAnalyze, process, and maintain operational data;\nUse internal tools and systems to support daily operations.\nYOUR PROFILE\nIdeal Profile\nWe are looking for a dynamic and organized professional with a strong attention to detail and a customer-oriented mindset. The successful candidate will play a key role in ensuring efficient asset and inventory management while contributing to operational excellence and customer satisfaction.\nMandatory Requirements\nMinimum of 3 years of experience in logistics, inventory management, or Asset Management;\nProven experience managing and controlling IT assets;\nStrong analytical and data management skills;\nGood knowledge of Microsoft Excel (intermediate level preferred);\nKnowledge of Windows, Microsoft Office, computer hardware, and peripherals;\nFluency in English, both written and spoken;\nValid Portuguese driving license.\nSoft Skills\nTeam player with strong collaboration skills;\nExcellent communication abilities;\nProactive mindset and initiative;\nStrong sense of responsibility and accountability;\nGood planning and organizational skills;\nAbility to manage priorities and follow established procedures;\nReliable, punctual, and committed.\nPreferred Qualifications\nITIL knowledge and/or certification.\nWHAT YOU’LL LOVE ABOUT WORKING HERE\nJoin a multicultural and inclusive team environment\nEnjoy a supportive atmosphere promoting work-life balance\nYour career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities\nAccess valuable training and certifications in cutting-edge technologies\nEngage in exciting national and international projects\nHealth and life insurance\nReferral program with bonuses for talent recommendations\nGreat office locations\nCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. 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