{"id":3728070,"url":"https://alion.io/job/capgemini-delivery-executive","title":"Delivery Executive","company":{"id":145,"name":"Capgemini","domain":"capgemini.com","url":"https://alion.io/company/capgemini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":79,"open_postings":1779,"ghost_share":0.004,"stale_share":0.817,"repost_share":0.017,"time_to_fill_p50_days":30,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"MuleSoft","optional":false},{"name":"Agile","optional":true},{"name":"Apex","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"ITIL","optional":true},{"name":"Platform Engineering","optional":true}],"status":"live","first_seen_at":"2026-11-02T18:39:44Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-07T14:09:05Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.\nRole Summary\nWe are seeking an experienced Delivery Manager to lead delivery covering a portfolio of Cloud Native Application and MuleSoft Integration managed services and projects.\nThis is an account-level leadership role with responsibility extending beyond individual project execution. The Delivery Manager will establish strong delivery governance, ensure predictable and high-quality service delivery, proactively manage risks and dependencies, strengthen client relationships, and partner with account, sales, architecture and practice leadership to identify and drive growth opportunities for the business.\nThe ideal candidate brings a combination of delivery leadership, managed services experience, technical understanding of cloud-native applications and integration platforms, commercial awareness, and strong client-facing skills.\nKey Responsibilites\nDelivery Leadership\nOwn delivery governance for the portfolio across account, providing oversight across projects, managed services and enhancement initiatives.\nEstablish and run a consistent governance framework covering delivery health, milestones, SLAs/KPIs, financials, risks, issues, dependencies, quality and client satisfaction.\nMaintain an integrated account-level view of delivery instead of managing engagements as independent projects.\nConduct regular delivery reviews with project managers, technical leads, architects and service teams.\nProactively identify delivery risks and establish recovery or mitigation plans before they become client escalations.\nProvide clear and concise delivery reporting to account and BU leadership.\nEnsure appropriate escalation management and executive communication for critical delivery matters.\nManaged Services Leadership\nProvide delivery oversight for managed services covering Cloud Native Applications and MuleSoft integrations.\nDrive operational discipline across incident, problem, change, release, service request and continuous improvement processes.\nEnsure achievement of contractual SLAs, KPIs and service commitments.\nMonitor operational trends including service stability, recurring incidents, backlog, technical debt and automation opportunities.\nDrive a shift from reactive support towards proactive service management, automation, observability and continuous improvement.\nPartner with delivery and engineering teams to optimise the onsite/offshore delivery model and improve productivity.\nCloud Native & Integration Delivery\nThe Delivery Manager does not need to be the hands-on solution architect but should possess sufficient technical depth to effectively govern delivery across:Cloud-native application development and modernisation\nAPIs and microservices\nContainerised and cloud-hosted workloads\nDevOps / DevSecOps and CI/CD\nApplication integration and API management\nMuleSoft Anypoint Platform\nProduction support and application managed services\nCloud operations, observability, reliability and performance\nApplication security and vulnerability management\n\nClient & Stakeholder Management\nBuild trusted relationships with technology and business stakeholders.\nAct as a senior delivery contact for the portfolio.\nLead regular service reviews, governance meetings and delivery discussions with client stakeholders.\nBring transparency to delivery challenges while maintaining a strong solution-oriented approach.\nUnderstand evolving client priorities, technology strategy and business objectives.\nTranslate client concerns and priorities into actionable plans for delivery and engineering teams.\nAccount Growth and Practice Expansion\nA critical aspect of this role is to combine delivery excellence with account growth. The Delivery Manager will:Identify opportunities to expand services within existing client relationships.\nPartner with Account Executives, Sales, Solution Architects and Practice leadership on account \nContribute to proposals, solution shaping, estimations and client presentations.\nConvert operational insights, technical debt and client pain points into structured transformation opportunities.\nHelp create a account roadmap and pipeline, connecting near-term delivery needs with longer-term transformation opportunities.\n\nCommercial & Financial Management\nMaintain oversight of portfolio-level delivery financials.\nMonitor budget, forecast, resource utilisation and delivery performance.\nIdentify risks to revenue, margin or contractual commitments early.\nSupport demand forecasting and workforce planning.\nWork with commercial and account leadership on change requests, scope expansion, renewals and new opportunities.\nEnsure appropriate controls around scope and prevent unmanaged scope expansion.\nTeam & Delivery Organisation\nProvide leadership across geographically distributed teams involving project managers, architects, developers, integration engineers and support teams.\nEstablish clear ownership and accountability across the delivery organisation.\nMentor delivery and engineering leaders and promote proactive ownership.\nFacilitate collaboration across client, account, delivery, architecture, practice and offshore teams.\nEnsure appropriate skills and capacity are available to meet existing commitments and future demand.\nExperience and Qualifications\nSignificant experience leading complex technology delivery or managed services engagements for enterprise clients.\nExperience managing a portfolio of projects/services rather than only a single project.\nStrong experience with application development, modernisation, integration and/or cloud services.\nExperience delivering production support or application managed services with SLA/KPI commitments.\nGood understanding of cloud-native application architectures, APIs, microservices, DevOps and integration platforms.\nExperience working with MuleSoft or comparable enterprise integration/API platforms.\nStrong delivery governance, risk management and escalation management capabilities.\nDemonstrated experience working with senior client stakeholders.\nCommercial awareness including budget, forecasting, scope, change management and delivery economics.\nExperience supporting account growth, proposals and solution shaping.\nAbility to operate effectively across globally distributed onsite/offshore teams.\nPreferred Qualifications\nExperience within Utilities, Mining, Natural Resources, or other asset-intensive industries.\nKnowledge of Azure, AWS, or other major cloud platforms.\nFamiliarity with ITIL, SRE, observability, automation, and platform engineering practices.\nExposure to modern software engineering and GenAI-enabled development practices.\nRelevant certifications such as PMP, Agile, SAFe, ITIL, MuleSoft, Azure, or AWS.\nWork Arrangement\nLocation Vancouver, British Columbia\nWork Arrangement Hybrid; successful candidate will be required to work from the office 3 days per week, with the remaining days worked remotely.\nThe base compensation range for this role in the posted location is: $102,523 - $162,550 CAD.\nCapgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.\nThe actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.\nThese may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.\nIt is not typical for candidates to be hired at or near the top of the posted compensation range.\nIn addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.\nCapgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:\nPaid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave\nMedical, dental, and vision coverage (or provincial healthcare coordination in Canada)\nRetirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)\nLife and disability insurance\nEmployee assistance programs\nOther benefits as provided by local policy and eligibility\nImportant Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.\nDisclaimers\nCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.\nThis is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.\nPlease be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.\nClick the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law\nCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. 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