{"id":3096379,"url":"https://alion.io/job/capgemini-manager-network-operations","title":"Manager-Network Operations","company":{"id":145,"name":"Capgemini","domain":"capgemini.com","url":"https://alion.io/company/capgemini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":80,"open_postings":1797,"ghost_share":0.001,"stale_share":0.792,"repost_share":0.009,"time_to_fill_p50_days":28,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Networking","role_family":"Networking","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":183},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":true}],"status":"live","first_seen_at":"2026-10-22T14:37:28Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T07:07:02Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description\nManager-Network Operations\nExperience-12+Years\nLocation-Gurgaon, Hyderabad\nAbout Us\nChoosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.\nKey Responsibilities\nManage NOC operations, staffing, and shift governance.\nOversee incident, problem, and change management execution.\nLead major outage response and restoration activities.\nDrive operational excellence, automation, and process improvements.\nMonitor operational KPIs and customer experience metrics.\nCoordinate with engineering, vendors, and business stakeholders.\nDevelop team capability and succession planning.\nMandatory Technical Skills\nNOC Operations Management.\nIncident & Change Management.\nService Delivery Leadership.\n\nExecutive and Customer Communication\n\nWhat you'll love about working here\nWe offer a range of career paths and internal opportunities within Capgemini group.\nAt Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.\nJob Description - Grade Specific\nFocus on Industrial Operations Engineering. Establishes trust and credibilty with customer accounts. Shows clear dedication and commitment to business objectives. Operates with no supervision in complex environments. Sets and manages realistic and deliverable expectations. Considers ˜the bigger picture when making decisions. 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