Observability Platform Specialist

Observability Platform Specialist (Dynatrace)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

As an Observability Platform Specialist, you will serve as the subject matter expert for enterprise observability, driving monitoring, performance engineering, and reliability initiatives across cloud and on-premises environments. You will design, implement, and continuously optimize Dynatrace-based observability solutions that provide actionable insights into applications, infrastructure, and business services.

In this role, you will work closely with Development, Infrastructure, Cloud, SRE, and Operations teams to embed observability practices throughout the software development lifecycle. You will also play a key role in platform governance, cost optimization, automation, and operational excellence, ensuring scalable and efficient monitoring solutions that support business objectives.

Responsibilities & Scope

• Design, deploy, and administer Dynatrace SaaS across hybrid and multi-cloud environments.
• Configure and manage OneAgent, ActiveGate, dashboards, alerting profiles, and Davis AI capabilities.
• Develop and optimize DQL queries, dashboards, and observability standards aligned with technical and business KPIs.
• Monitor platform adoption, query efficiency, and DDU consumption while driving cost optimization initiatives.
• Implement and govern metrics, logs, traces, and OpenTelemetry integrations.
• Partner with Development, QA, Infrastructure, and SRE teams to embed observability into the SDLC.
• Support incident response and root cause analysis through distributed tracing and performance analytics.
• Integrate Dynatrace with CI/CD pipelines, ServiceNow, Jira, and other enterprise platforms.
• Define and enforce onboarding standards, tagging strategies, access controls, and platform governance.
• Deliver reporting and insights on platform health, reliability metrics, and observability maturity.

Your Profile

• Demonstrates strong expertise in observability platforms, application performance monitoring, distributed tracing, and cloud-native monitoring, delivering actionable insights across complex environments.
• Applies a data-driven and analytical mindset, proactively identifying performance bottlenecks, reliability risks, and optimization opportunities.
• Collaborates effectively with development, SRE, cloud, infrastructure, and business teams, fostering alignment and driving operational excellence.
• Takes ownership of platform governance, monitoring standards, automation, and cost optimization, ensuring scalable and sustainable observability practices.
• Embraces continuous learning, innovation, and reliability engineering principles, leveraging modern observability technologies to enhance system performance and business outcomes.

What you’ll love

• Join global employee networks that promote engagement, development, and belonging.
• Access continuous learning through internal academies, certifications, and mentorship.
• Well-being hub and different wellbeing initiatives

Need to know

Flexible Schedules: We support flexible working hours to accommodate different lifestyles, time zones, and family responsibilities.

Career Development in Spanish & English: Training, certifications, and mentorship programs available in both languages to support bilingual growth.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.

At Capgemini Mexico, we aim to attract the best talent and are committed tocreating a diverse and inclusive work environment, so there is nodiscrimination based on race, sex, sexual orientation, gender identity orexpression, or any other characteristic of a person. All applications welcomeand will be considered based on merit against the job and/or experience for the position.