Quality Engineer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

As a Digital / Mobile QA Analyst at Capgemini, you will be responsible for validating customer-facing web and mobile solutions across iOS and Android platforms. You will play a key role in ensuring seamless digital experiences by testing core retail and restaurant transactions, validating integrations, and supporting high-quality releases through structured testing and defect management practices.

This role requires strong experience in mobile and digital application testing, transaction validation, troubleshooting, and quality assurance processes. You will work closely with product owners, developers, business stakeholders, and support teams to ensure applications meet functional, operational, and compliance requirements.

Responsibilities & Scope

• Develop and execute test plans, test cases, and test scripts for web and mobile digital platforms.
• Perform functional, regression, integration, system, and end-to-end testing across iOS and Android applications.
• Validate integrations with payment gateways, inventory systems, loyalty and rewards platforms, and back-office applications.
• Conduct end-to-end transaction testing covering:
  • Cash transactions
  • Credit and debit card payments
  • Mobile wallets
  • Discounts and promotions
  • Returns and refunds
  • Voids and transaction reversals
• Identify, document, track, and retest defects throughout the software development lifecycle.
• Execute test scenarios across QA, UAT, and pre-production environments.
• Analyze application behavior and debug issues using mobile diagnostic and logging tools.
• Validate backend transactions and data integrity through database queries and system verification.
• Ensure testing activities comply with organizational standards, business requirements, and regulatory guidelines.
• Prepare detailed testing reports, defect summaries, quality metrics, and release recommendations.
• Collaborate with cross-functional teams to improve product quality and testing efficiency.

Your Profile

• Quality-focused professional with strong attention to detail and analytical thinking.
• Experienced in testing mobile and digital customer-facing applications.
• Strong understanding of retail and restaurant transaction flows.
• Skilled in defect identification, root-cause analysis, and issue tracking.
• Comfortable working with technical logs, backend validations, and integrated systems.
• Effective communicator capable of collaborating with both technical and business stakeholders.
• Continuous improvement mindset with an interest in automation and modern testing practices.

Required Qualifications

• 5+ years of experience in functional testing of mobile and digital applications.
• Strong experience testing iOS and Android mobile applications.
• Solid understanding of retail and restaurant transaction workflows.
• Experience executing functional, regression, integration, and system testing.
• Hands-on experience with defect and test management tools such as Jira, TestRail, or similar platforms.
• Experience using Xcode, Logcat, ADB, StackTrace, and related troubleshooting tools.
• Experience using HTTP proxy and network monitoring tools such as Charles Proxy and Fiddler.
• Knowledge of SQL and database validation techniques for backend testing.
• Strong problem-solving, analytical, and communication skills.
• Experience working in Agile software development environments.

Preferred Qualifications

• Experience validating payment systems and omnichannel customer journeys.
• Exposure to test automation frameworks and automation-driven testing practices.
• Experience testing loyalty and rewards platforms.
• Experience validating integrations between mobile applications and enterprise back-office systems.
• Knowledge of API testing and integration validation.
• Experience supporting retail, restaurant, hospitality, or digital commerce applications.

Primary Tools

• Jira
• TestRail
• Xcode
• Android Studio
• ADB
• Logcat
• StackTrace
• Charles Proxy
• Fiddler
• SQL
• Mobile Testing Platforms
• Test Automation Frameworks

Success Measures

• Reliable execution of functional and integration testing across mobile and web platforms.
• High-quality validation of customer transaction flows and payment systems.
• Effective defect identification, tracking, and resolution management.
• Accurate validation of third-party and enterprise integrations.
• Improved release confidence through comprehensive regression and end-to-end testing.
• Clear reporting of testing results, risks, and release readiness.
• Consistent support for high-quality digital customer experiences.

What You'll Love

• Exposure to top global companies working with Capgemini.
• Opportunities to support innovative retail, restaurant, and digital transformation initiatives.
• Collaboration with global teams and modern digital technology platforms.
• Career development opportunities, certifications, and continuous learning programs.
• A culture focused on innovation, inclusion, and professional growth.

Need to Know

• Career Development in Spanish & English: Training, certifications, and mentorship programs available in both languages to support bilingual growth.
• Community Engagement: Participate in local volunteering initiatives, tech meetups, and cultural events that connect you with the Capgemini community.

Job Description

As a Quality Engineer, you ensure high quality of software solutions in collaboration with the whole development team. Your focus lies on effective testing, quality in automation, programming and deploying software. Automation of test activities plays an important part in your role. You understand and use the required tooling to support this.

Job Description - Grade Specific

You are an experienced Quality Engineer who can work in various environments. You have demonstrable relevant work experience in Agile projects for clients for at least 3 years. Automation plays an important role in your test activities and you understand and use the tooling to support this.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-toend services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.

At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.