{"id":3945355,"url":"https://alion.io/job/capgemini-senior-scrum-master-2","title":"Senior Scrum Master","company":{"id":145,"name":"Capgemini","domain":"capgemini.com","url":"https://alion.io/company/capgemini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":79,"open_postings":1779,"ghost_share":0.004,"stale_share":0.817,"repost_share":0.017,"time_to_fill_p50_days":30,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Aguascalientes, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Outlook","optional":false},{"name":"Scrum","optional":false},{"name":"SharePoint","optional":false},{"name":"Confluence","optional":true},{"name":"Kanban","optional":true},{"name":"Microsoft Teams","optional":true}],"status":"live","first_seen_at":"2026-11-06T22:42:05Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T03:26:45Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.\nYour Role\nAs a Scrum Master at Capgemini, you will support Agile delivery teams by facilitating effective Agile practices, promoting team accountability, and enabling the successful delivery of business and technology initiatives. You will serve as a servant leader, helping teams remove impediments, improve delivery effectiveness, manage dependencies, and maintain alignment with business objectives.\nThis role requires strong facilitation, communication, stakeholder management, and problem-solving skills. You will work closely with Product Owners, Program Managers, Release Train Engineers, business stakeholders, and cross-functional delivery teams to ensure transparency, collaboration, and continuous improvement across multiple workstreams in a complex enterprise environment.\nResponsibilities & Scope\nAgile Facilitation & Delivery\nFacilitate Agile ceremonies including Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.\nSupport teams in establishing and maintaining effective Agile ways of working.\nGuide teams in sprint planning, commitment management, and successful execution of sprint goals.\nPromote transparency into team priorities, progress, blockers, and dependencies.\nFoster a culture of continuous improvement through regular retrospectives and actionable follow-up plans.\nSupport Agile maturity and adoption across teams and stakeholders.\nRisk, Issue & Dependency Management\nIdentify and proactively manage blockers, risks, issues, and dependencies that may impact delivery timelines or quality.\nCoordinate with stakeholders to remove impediments and maintain delivery momentum.\nEscalate risks and issues requiring leadership attention or cross-team collaboration.\nFacilitate dependency management across teams, programs, and workstreams.\nTrack key actions, decisions, and commitments to ensure timely resolution and closure.\nTeam Leadership & Coaching\nPromote ownership, accountability, and alignment around team goals and commitments.\nHelp teams remain focused on sprint priorities and business outcomes.\nFacilitate productive discussions and support conflict resolution when competing priorities arise.\nCoach team members and stakeholders on Agile principles, Scrum practices, and continuous improvement methodologies.\nFoster a collaborative, transparent, and results-oriented team culture.\nSupport high-performing teams through servant leadership and effective facilitation.\nCommunication & Stakeholder Coordination\nMaintain effective communication between technical teams, Product Owners, business partners, and leadership stakeholders.\nProvide visibility into team progress, risks, dependencies, blockers, and key decisions.\nPartner with Program Managers, Project Managers, and Release Train Engineers to support broader delivery objectives.\nParticipate in cross-team planning and coordination activities.\nEnsure alignment between team-level priorities and enterprise program goals.\nPrepare status updates, reports, and stakeholder communications as required.\nYour Profile\nServant leader with a strong passion for Agile delivery and team enablement.\nProven ability to facilitate collaboration across business and technology teams.\nStrong communicator capable of engaging stakeholders at multiple organizational levels.\nSkilled in risk management, dependency coordination, and conflict resolution.\nHighly organized with strong follow-through and accountability.\nContinuous improvement mindset with the ability to drive meaningful team outcomes.\nComfortable operating in complex, fast-paced enterprise environments.\nRequired Qualifications\nBachelor's degree or equivalent combination of education and professional experience.\nExperience serving as a Scrum Master or in a similar Agile delivery leadership role.\nStrong knowledge of Agile and Scrum frameworks, principles, and best practices.\nProven experience facilitating Agile ceremonies for cross-functional teams.\nExperience managing risks, issues, blockers, dependencies, and escalations.\nStrong facilitation, communication, organizational, and problem-solving skills.\nAbility to collaborate effectively with technical teams, business partners, and senior stakeholders.\nExperience supporting multiple teams, products, or delivery workstreams simultaneously.\nProficiency in Jira and Microsoft 365 tools including:Teams\nExcel\nPowerPoint\nOutlook\nSharePoint\n\nExperience working in Agile software delivery environments.\nPreferred Qualifications\nExperience working within large-scale enterprise Agile delivery organizations.\nExperience supporting healthcare, health insurance, or payer-related programs.\nKnowledge of scaled Agile frameworks such as SAFe.\nExperience coordinating cross-functional or multi-team initiatives.\nFamiliarity with portfolio and work management solutions including Planview.\nExperience using Confluence for documentation and knowledge management.\nUnderstanding of change management and organizational transformation initiatives.\nPreferred Certifications\nCertified ScrumMaster (CSM)\nProfessional Scrum Master (PSM I, PSM II, or equivalent)\nPMI Agile Certified Practitioner (PMI-ACP)\nSAFe Scrum Master or related Agile certifications\nProject Management Professional (PMP) certification is a plus\nPrimary Tools\nJira\nConfluence\nPlanview\nMicrosoft Teams\nExcel\nPowerPoint\nOutlook\nSharePoint\nAgile Delivery Management Tools\nPortfolio & Dependency Tracking Platforms\nKey Competencies\nAgile Facilitation\nServant Leadership\nCross-Functional Collaboration\nDependency Management\nRisk & Issue Management\nStakeholder Communication\nConflict Resolution\nDecision Facilitation\nTeam Coaching\nAccountability & Follow-Through\nContinuous Improvement\nChange Management\nJob Description\nThe Scrum Master ensures that the Scrum teamÃƒÂ¢Ã‚Â€Ã‚Â™s primary focus is on delivering value effectively. To achieve this, the team embodies the Agile values and principles, exhibits Agile behaviors and follows the events, artifacts, roles and good practices of Scrum and other frameworks as they are applicable to their situation. They are a Servant Leader, guiding, coaching and teaching team members. They are a liaison between the Scrum team and people or teams outside the Scrum team.ÃƒÂ‚Ã‚Â With their experience, they are accountable for a Scrum teamÃƒÂ¢Ã‚Â€Ã‚Â™s effectiveness, by helping them remove impediments or blockers within the team, other teams, and across the organization.ÃƒÂ‚Ã‚Â They support the Product Owner, sharing techniques to define the product goal and better manage the product backlog. Their coaching helps the Product Owner to establish an empirical process for product planning. They are conversant in the purpose and the logic of the product/service, its architecture, and the technologies that the team uses.As a change agent, they are responsible to lead the organization in implementing Scrum through training, coaching, and advising. A primary focus here is helping the organization adopt an empirical approach.ÃƒÂ‚Ã‚Â They facilitate interactions between stakeholders and the Scrum team to foster openness, respect, and learning.As with any leading role, Scrum Masters are representatives of Capgemini. By nurturing Agile processes and delivery efficiency, they also ensure the discovery of new business opportunities together with the client.\nJob Description - Grade Specific\nSenior Scrum Master “ A Senior Scrum Master is a Scrum master who can handle more complex delivery circumstances, e.g. during an Agile Transformation. They can handle multiple teams, and exhibit Lean Agile leadership in a scaled environment. They remove team delivery blockers and enhance Agile Mindset and Behaviours. They support teams by introducing them to applicable practices of Scrum and other frameworks like XP, Kanban. They contribute to the growth of the Scrum Master community, mentoring new SMs. They support learning and development by running knowledge sharing sessions.\nSuccess Measures\nAgile ceremonies are productive, focused, and outcome-oriented.\nTeams consistently achieve sprint objectives and delivery commitments.\nRisks, blockers, and dependencies are identified early and managed proactively.\nActions, decisions, and commitments are tracked through successful closure.\nStakeholders maintain clear visibility into progress, priorities, and risks.\nTeams demonstrate continuous improvement in Agile maturity and delivery effectiveness.\nIncreased collaboration and alignment across business and technology teams.\nLeadership receives appropriate delivery visibility without excessive administrative overhead.\nWhat You'll Love\nExposure to top global companies working with Capgemini.\nOpportunities to support enterprise Agile transformations and large-scale delivery programs.\nCollaboration with global teams and industry-leading professionals.\nCareer development opportunities, certifications, and continuous learning programs.\nA culture focused on innovation, inclusion, and professional growth.\nNeed to Know\nCareer Development in Spanish & English: Training, certifications, and mentorship programs available in both languages to support bilingual growth.\nCommunity Engagement: Participate in local volunteering initiatives, tech meetups, and cultural events that connect you with the Capgemini community.\nAbout Capgemini\nCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.\nAt Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. 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