{"id":1799449,"url":"https://alion.io/job/capgemini-servicenow-developer","title":"ServiceNow Developer","company":{"id":145,"name":"Capgemini","domain":"capgemini.com","url":"https://alion.io/company/capgemini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":80,"open_postings":1756,"ghost_share":0,"stale_share":0.78,"repost_share":0.003,"time_to_fill_p50_days":28,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":98000,"period":"year","method":"role_country_seniority_unknown","sample_n":39},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Angular","optional":false},{"name":"Glide","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"ServiceNow","optional":false},{"name":"Kotlin","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-06-30T10:31:08Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-17T20:16:58Z","board_verified":true,"closed_at":null,"days_open":109,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":108},"description":"Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.\n About the job you're considering\nThe ServiceNow Platform Developer is a technical and hands-on configuration role within Digital CustomerExperience’s (DCX) Business Technology practice in the UK. This role focuses on building and deployment ofServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience.\nYou will work under the guidance of senior consultants and architects to contribute to the development ofworkflow applications, integrations, and user experiences that drive operational efficiency and usersatisfaction.\nHybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.\nIf you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)\n Your Role\nAs a ServiceNow Developer at Capgemini, your responsibilities will include, but not be limited to:\nDeveloping solutions for Customer Experience, Technology Experience and employee ExperienceServiceNow workflow applications, including HR Service Delivery (HRSD) Customer Service Portal, ITService Management (ITSM), Customer Service Management (CSM), Java Script/Angular, Now Assist,Gen-AI and Workflow Data Fabric.\nUtilising ServiceNow’s Experience Layer components to build modern, intuitive user interfaces.\nUsing UI Builder and Service Portal to deliver role-based dashboards and customised workflows thatmeet client-specific requirements.\nUnderstanding customer journey mapping and what drives excellent experiences in marketing, sales, andcommerce, including personalization, omnichannel engagement, and seamless transaction processes.\nLeverage ServiceNow solutions to enable proactive support, real-time analytics, and integrated workflowsthat meet evolving customer demand.\nWork closely with senior team members and cross-functional stakeholders (IT, HR, Customer Service).\nYou can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.\nYour skills and experience\nProven experience with the ServiceNow platform, focusing on Customer Experience, TechnologyExperience, and Employee Experience workflows.\nGood understanding of customer journey optimisation, including touchpoints in marketing, sales, andcommerce.\nStrong knowledge of employee lifecycle touchpoints, such as onboarding, daily productivity, and careerdevelopment.\nProficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, andIntegrationHub.\nExpertise in integrating ServiceNow with external systems to create end-to-end workflows.\nAbility to translate technical concepts into business outcomes and work effectively with diverse teams.\nAnalytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions.\nWe are a Disability Confident Employer\nCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:\nDeclare they have a disability, and \nMeet the minimum essential criteria for the role.\nPlease opt in during the application process.\n Your Security Clearance\nTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.\nTo obtain SC clearance, the successful applicant must have resided continuously within the United Kingdomfor the last 5 years, along with other criteria and requirements.\nThroughout the recruitment process, you will be asked questions about your security clearance eligibility suchas, but not limited to, country of residence and nationality.\nSome posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about yourcitizenship in the application process.\nMake it real - what does it mean for you?\nYou will reimagine what’s possible: creating value for the world’s leading organisations throughtechnology to build a sustainable, more inclusive future. You will work with a range of clients all with aunique set of business, technological and societal ambitions, which will make a real impact across theUK.\nYou’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration fromyour teammates as you unlock value in everything you do. You’ll be joining a professional community ofexperts, who have got your back and will support you, every step of the way.\nWhy you should consider Capgemini\nGrowing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When youjoin Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneursand industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together,we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain theexperiences and connections you need to shape your future. By learning from each other every day, sharingknowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills tohelp our clients leverage technology to innovate and grow their business. So, it might not always be easy, butmaking the world a better place rarely is.\nCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.\nMake it real | www.capgemini.com","description_format":"text","description_chars":6774,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Government","Science & Engineering","Research Institutes"],"lifecycle":[{"event":"open","at":"2026-10-03T18:22:42Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Graduate Trainee, Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Graduate Trainee; Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-17T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.138,"p_room":0.28,"age_days":108,"expected_fill_days":28,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/capgemini-servicenow-developer","json_url":"https://alion.io/job/capgemini-servicenow-developer.json","meta":{"generated_at":"2026-10-17T20:58:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5337,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":145},"rest":"https://alion.io/mcp/rest/get_company?id=145"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapgemini-servicenow-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapgemini-servicenow-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapgemini-servicenow-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capgemini-servicenow-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapgemini-servicenow-developer"}]}