{"id":1799039,"url":"https://alion.io/job/capgemini-servicenow-hrsd-consultant","title":"ServiceNow HRSD Consultant","company":{"id":145,"name":"Capgemini","domain":"capgemini.com","url":"https://alion.io/company/capgemini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":79,"open_postings":1726,"ghost_share":0.002,"stale_share":0.814,"repost_share":0.017,"time_to_fill_p50_days":30,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wrocław, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Glide","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Kotlin","optional":true}],"status":"live","first_seen_at":"2026-04-02T15:00:57Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-11-04T15:52:09Z","board_verified":true,"closed_at":null,"days_open":216,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":215},"description":"Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.\nYour role\nAs a ServiceNow HRSD Consultant, you will help global organizations transform the way they deliver HR services. You will work directly with clients to understand their HR processes, translate business requirements into platform-ready designs, and configure HR Service Delivery modules that streamline HR operations across the enterprise.\nYour project\nAt Capgemini Poland’s Application Business Line (ABL), you will join one of the strongest LowCode Hubs in Poland, where over 400+ professionals work with platforms such as Mendix, Microsoft Power Platform, Salesforce, Pega, SAP, and ServiceNow. You’ll contribute to international projects that accelerate application delivery, optimize business processes, and integrate systems seamlessly. This role offers an excellent starting point to build a futureoriented career in digital solution development.\nYour tasks\nYou will design and configure ServiceNow HRSD modules such as Case Management, Employee Service Center, Knowledge, and Lifecycle Events. \nYou will translate business and process requirements into scalable, maintainable ServiceNow HRSD solutions. \nYou will build automated workflows, service processes, and integrations with HR systems and enterprise applications. \nYou will enhance HR service delivery by improving usability, process efficiency, and employee experience. \nYou will participate in testing activities, prepare documentation, and support solution handover. \nYou will advise clients on HRSD for good practices, platform capabilities, and optimal solution approaches. \nYour profile\nYou bring 3+ years of hands-on experience with ServiceNow HR Service Delivery implementations. \nYou have a strong understanding of HR processes and HR digital transformation initiatives. \nYou can translate business requirements into technical design and configuration. \nYou have practical experience with JavaScript, Glide scripting, and ServiceNow configuration. \nYou are familiar with REST/SOAP integrations and authentication frameworks such as SSO and SAML. \nYou know additional ServiceNow suites (e.g., ITSM, CMDB, CSM) - a strong plus.\nYou communicate effectively with stakeholders and demonstrate a consultancy mindset.\nYou speak English fluently (C1). \nWhat You'll love about working here\nPractical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.\nAccess to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.\nEnjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.\nCommunity Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.\nGet to know us\nCapgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.\nDo you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube.\nCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. 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