{"id":2411085,"url":"https://alion.io/job/capgemini-siebel-it-operations-specialist","title":"Siebel IT Operations Specialist","company":{"id":145,"name":"Capgemini","domain":"capgemini.com","url":"https://alion.io/company/capgemini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":79,"open_postings":1711,"ghost_share":0.002,"stale_share":0.828,"repost_share":0.012,"time_to_fill_p50_days":30,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":41000,"period":"year","method":"role_country_seniority_unknown","sample_n":86},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Oracle","optional":false},{"name":"SQL","optional":false},{"name":"Agile","optional":true},{"name":"CI/CD","optional":true},{"name":"Java","optional":true},{"name":"Linux","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-02-25T14:58:44Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T05:39:19Z","board_verified":true,"closed_at":null,"days_open":250,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":250},"description":"Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.\nYOUR PROJECT:\nThe Capgemini Digital Customer Experience (DCX) helps global brands as well as public organizations to understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First” approach to address both organization and customer needs.\nProjects include maintaining the CRM ecosystem and its integrations with back-office systems. Tasks cover environment stabilization, development and optimization of operational processes, automation of monitoring and deployments. You will collaborate with development, integration and business teams.\nIn our daily work we cultivate good communication and culture of feedback. Following the motto ”Get the future you want”, we offer a variety of learning and personal development opportunities.\nWe are hiring in all cities in Poland!\nYOUR TASKS:\nHandling Change Management processes and supporting deployments. \nSupporting business users and project teams. \nWorking with SQL, logs and monitoring tools. \nCollaboration on integrations (SOA/ESB). \nCreating operational and technical documentation. \nLeverage AI-assisted tools and modern automation capabilities to enhance solution design, improve delivery efficiency, optimize business processes, and support high-quality project outcomes.\nYOUR PROFILE:\nExperience with Siebel CRM (Operations/Administration/Support). \nGood SQL and database environment knowledge (Oracle preferred). \nAbility to work with logs and monitoring tools. \nKnowledge of ITIL processes (Incident/Problem/Change). \nTeamwork and communication skills.\nNICE TO HAVE:\nKnowledge of Linux/Unix;\nExperience with CI/CD;\nKnowledge of SOA/OSB.\nWHAT YOU'LL LOVE ABOUT WORKING HERE:\nPractical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform.\nAccess to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB.\nCommunity Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI. \nGET TO KNOW US\nCapgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.\nDo you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl.\nCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. 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