Sr Salesforce Manual QA

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description

Job Description: As a QA Engineer, you will be responsible for performing testing activities

in an agile scrum team. You will be responsible for test design, execution and defect

management. You will adhere to the defined testing strategy, templates, processes in your

scrum team(s). You will identify risks, dependencies and issues affecting QA activities and

remediate those with support from the Sr QA Lead and other stakeholders

Key Responsibilities:

• Work closely with development teams to understand project requirements and

ensure alignment on QA objectives

• Test planning, scripting/test case writing and requirement traceability
• Test execution - smoke, regression, end to end testing and provide UAT support
• Identify test automation scope and build/execute test automation scripts
• Defect management, triage and associated retesting/regression testing
• Test data identification and preparation, test environment management in

coordination with the release teams

• Collaborate with various project stakeholders such as Product Owners, Technical

Managers, architects and Development teams across various stages of the project

for implementing and adhering to defined QA practices

• Periodic review of the testing activities with the Technical Test Manager/Sr

Lead/Client QA Leads

• Provide project quality reports and insights to the leadership
• Identify risks, dependencies and issues and collaborate/escalate for resolution
• Support the QA leadership on the process implementation, transformation and

innovation fronts.

Experience and Qualifications:

• Bachelor’s degree in computer science, engineering, or a related field.
• 5+ years of QA experience
• Experience testing within Salesforce (Sales Cloud/Service Cloud)
• Experience in working in agile environments and a strong understanding of QA

methodologies, tools, and processes

• Excellent problem-solving abilities and a proactive approach to identifying and

resolving issues.

• Highly desirable: Experience in E2E QA landscape - core testing, test data

management, test environment and tool management

• Highly desirable: Experience in automated testing tools and frameworks
• Highly desirable: Hands on experience/understanding of Salesforce landscape
• Nice to have: Exposure to/experience in performance testing
• Quick learner and a mindset to learn - e.g., learning new tools in the project and

becoming a subject matter expert

• Very good communication and interpersonal skills.

Job Description - Grade Specific

Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.