{"id":2914945,"url":"https://alion.io/job/capgemini-workday-application-support-consultant-ams","title":"Workday Application Support Consultant (AMS)","company":{"id":145,"name":"Capgemini","domain":"capgemini.com","url":"https://alion.io/company/capgemini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":80,"open_postings":1799,"ghost_share":0.001,"stale_share":0.794,"repost_share":0.009,"time_to_fill_p50_days":28,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":71000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":22},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-15T18:36:34Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-26T10:33:24Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.\nJob Description\nThe Workday Application Support Consultant will support the day-to-day operation, maintenance, and continuous improvement of the Workday platform. Working as part of the Application Management Services (AMS) team, this role will provide functional support across key Workday modules, help resolve incidents and service requests, assist with testing and system updates, and support business users in maximizing the value of the platform.\nThe consultant will work closely with HR, Learning, Payroll, Benefits, Finance, IT teams, and external vendors to ensure the efficient and reliable operation of Workday.\nJob Description - Grade Specific\nApplication Support\nProvide ongoing support for Workday production environments.\nInvestigate and resolve incidents, service requests, and user issues within defined service levels.\nTroubleshoot system errors and escalate complex issues when required.\nMonitor integrations, scheduled processes, and data interfaces.\nSupport Workday releases, testing activities, and system updates.\nWork with Workday support and third-party vendors to address technical and functional issues.\nFunctional Support\nProvide support across Workday modules, including:\nHuman Capital Management (HCM)\nLearning\nBenefits\nProjects\nResponsibilities may include:\nSupporting employee lifecycle transactions such as hires, transfers, and terminations.\nMaintaining organizational structures and business processes.\nAssisting with benefits administration and payroll-related integrations.\nSupporting learning administration, enrollments, and reporting.\nAssisting users with project-related transactions and reporting requirements.\nSecurity & Compliance\nSupport user security administration and role assignments.\nAssist with access reviews and audit activities.\nEnsure compliance with organizational policies and established governance processes.\nReporting & Analytics\nMaintain and enhance Workday reports and dashboards.\nSupport reporting requests from business stakeholders.\nAssist with data validation and reconciliation activities.\nIntegrations & Technical Support\nMonitor and support Workday integrations and interfaces.\nAssist with troubleshooting integration issues and data discrepancies.\nSupport testing activities related to Workday releases and system changes.\nAssist with data loads and mass data updates when required.\nEnhancements & Continuous Improvement\nGather and document business requirements.\nSupport the implementation of approved system enhancements.\nParticipate in user acceptance testing (UAT).\nMaintain support documentation and knowledge articles.\nRecommend process improvements and opportunities to optimize Workday functionality.\nRequired Qualifications\n3-5+ years of experience supporting Workday applications.\nExperience supporting one or more Workday modules, such as HCM, Learning, Benefits, Payroll, or Projects.\nFamiliarity with Workday reporting, security, and business processes.\nExperience managing incidents and service requests in an application support environment.\nStrong troubleshooting, analytical, and problem-solving skills.\nExcellent communication and stakeholder management skills.\nPreferred Qualifications\nWorkday certification or Workday Pro accreditation in HCM, Learning, Benefits, Reporting, Security, or related areas.\nExperience supporting Workday integrations and interface troubleshooting.\nFamiliarity with ITIL-based support environments.\nExperience working with HR, Payroll, Learning, or Benefits business processes.\nExposure to Workday release management, testing, and change management activities.\nWork Arrangement\nLocation - Across Canada, Calgary (preferred)\nWork Arrangement - Hybrid - 3 days onsite (if in Calgary)\nEmployment Type: Full-Time / Contract-to-hire\nThe base compensation range for this role in the posted location is: $102,523 - $183,760 CAD.\nCapgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.\nThe actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.\nThese may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.\nIt is not typical for candidates to be hired at or near the top of the posted compensation range.\nIn addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.\nCapgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:\nPaid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave\nMedical, dental, and vision coverage (or provincial healthcare coordination in Canada)\nRetirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)\nLife and disability insurance\nEmployee assistance programs\nOther benefits as provided by local policy and eligibility\nImportant Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.\nDisclaimers\nCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.\nThis is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.\nPlease be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.\nClick the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law\nCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.","description_format":"text","description_chars":9006,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Management Consulting","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-10-20T10:19:47Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 11","filings_12m":11,"filings_prev_12m":10,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream; High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.609,"p_room":0.9,"age_days":10,"expected_fill_days":28,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/capgemini-workday-application-support-consultant-ams","json_url":"https://alion.io/job/capgemini-workday-application-support-consultant-ams.json","meta":{"generated_at":"2026-10-26T11:13:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15097,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":145},"rest":"https://alion.io/mcp/rest/get_company?id=145"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapgemini-workday-application-support-consultant-ams"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapgemini-workday-application-support-consultant-ams"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapgemini-workday-application-support-consultant-ams"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capgemini-workday-application-support-consultant-ams\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapgemini-workday-application-support-consultant-ams"}]}