{"id":1896699,"url":"https://alion.io/job/capita-digital-implementation-manager","title":"Digital Implementation Manager","company":{"id":11676,"name":"Capita","domain":"capita.com","url":"https://alion.io/company/capita","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":23,"ghost_share":0,"stale_share":0.174,"repost_share":0.043,"time_to_fill_p50_days":16,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":126000,"period":"year","method":"role_country_seniority_unknown","sample_n":204},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":true},{"name":"Miro","optional":true}],"status":"closed","first_seen_at":"2026-10-05T08:37:54Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-11T10:49:00Z","board_verified":false,"closed_at":"2026-10-11T10:49:00Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Digital Implementation ManagerHome Based\nWe are looking for a Digital Implementation Manager to be responsible for a team of Digital Implementation Specialists working on onboarding and migrating new and existing clients to our new Digital pension platform.\nIn this client facing role you will lead in shaping and delivering digital product solutions that enhance member engagement and operational efficiency across our pensions platforms. You will work with clients to develop their online pensions presence and devise both standard and personalised sites for members, employers and through the new mobile app.\nYou will be working closely with cross-functional teams and strategic clients to ensure our digital offerings meet evolving market needs and regulatory standards.\nJob title:\nDigital Implementation ManagerJob Description:\nKey Responsibilities\nLead the implementation of digital tools and platforms across pension schemes, ensuring alignment with client requirements and internal standards.\nTeam management of a growing team including recruitment, personal development, coaching and mentoring\nClient management including virtual and face to face meetings, handling client queries, presenting demonstrations and\nManage digital content workflows, including CMS configuration, template development, and journey mapping for both members and employers.\nCollaborate with UX, CX, and technical teams to ensure user-centred design and accessibility across digital touchpoints.\nCoordinate sprint planning and delivery with development teams, tracking progress and resolving blockers.\nOwn the digital delivery roadmap for assigned schemes, ensuring milestones are met and risks are mitigated.\nSupport the development and execution of digital strategies, including automated communications, digital reporting, and engagement tools.\nAct as a key liaison between operations, technology, and client stakeholders, ensuring clear communication and shared understanding of deliverables.\nContribute to service assessments, investment cases, and digital strategy documentation.\nProvide training, guidance, and support to internal teams on digital tools and processes\nEssential Skills and Experience:\nPrevious experience of managing digital teams in pensions, financial services, or regulated environments.\nExperience of implementation and/or migration projects for digital platforms/products\nPresentation skills to a wide range of stakeholders both internally and externally.\nExcellent stakeholder management and communication skills.\nExperience with digital platforms, member portals, and mobile applications.\nAbility to lead cross-functional teams and manage competing priorities\nExcellent communication and collaboration skills, with the ability to influence across technical and non-technical teams\nDesirable:\nADO, Figma and Miro systems knowledge would be beneficial\nKnowledge of DB pension scheme administration and member lifecycle journeys to understand member’s online requirements and how to drive engagement\nExposure to AI-driven product development and automation tools\nAbout Capita Pension Solutions\nAt Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2026 and beyond.\nWhat’s in it for you?\n 23 days’ holiday (rising to 27) with the opportunity to buy extra leave\nCompany matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more\nVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology\nThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice\nAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform\nWhat we hope you’ll do next:\nChoose ‘Apply now’ to fill out our short application, so that we can find out more about you.\nWe’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at  or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.\nAs part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds\nAccess to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .\nLocation:\nHome-Based - GBR,\nUnited KingdomTime Type:\nFull timeContract Type:\nPermanent","description_format":"text","description_chars":5624,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-05T08:37:54Z"},{"event":"close","at":"2026-10-11T10:49:00Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/capita-digital-implementation-manager","json_url":"https://alion.io/job/capita-digital-implementation-manager.json","meta":{"generated_at":"2026-10-11T23:52:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15238,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11676},"rest":"https://alion.io/mcp/rest/get_company?id=11676"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapita-digital-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapita-digital-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapita-digital-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capita-digital-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapita-digital-implementation-manager"}]}