Learning and Resettlement Administrator - Portsmouth

Do you enjoy helping people, delivering excellent customer service, and keeping things running smoothly behind the scenes? Join our Learning and Development Organisation (LDO) Hub and play a vital role in supporting Royal Navy personnel throughout their learning journey.

As the first point of contact for learners, you'll provide a friendly and professional welcome, offer guidance on available support and funding opportunities, and ensure the smooth administration of examinations and educational programmes. Working closely with learners, colleagues, and awarding bodies, you'll help deliver an outstanding learner experience while supporting sailors to achieve the qualifications and skills they need for successful careers in the Royal Navy.

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Job Description:

Part-time role - 32 hours a week, Mon - Thurs

Portsmouth

Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

What you’ll be doing

• Be the first point of contact at the LDO Hub, welcoming learners and providing advice, guidance, and signposting to the right support services.
• Support the administration and delivery of examinations, ensuring processes are followed accurately and in line with awarding body requirements.
• Assist learners with funding applications and learning credit schemes, helping them access educational opportunities and development support.
• Liaise with examination boards, learners, and colleagues to maintain accurate records and ensure a smooth and positive learner experience.

What we’re looking for:

Essential skills required:

• Strong administration skills
• Proficient use of Microsoft IT application including Word, PowerPoint, Excel, Teams
• Effective communication skills
• Ability to manage multiple tasks with excellent organisational skills
• Team player

Desirable skills/qualifications:

• Experience of working in a learning environment
• Military background/knowledge

About Selborne

Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher - including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It’s a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise. To learn more please visit: Royal Navy education & training Selborne | Careers at Capita

What’s in it for you?

• Salary up to £26,479 pro rata (£22,595)
• Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks - all designed to support your wellbeing and personal growth.
• Onsite, secure parking
• Catering facilities, Gym and shops onsite
• Rewarding role making a real difference to those joining and progressing within the Royal Navy

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always Fearless innovation Achieve together Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

Capita is committed to an inclusive, barrier-free recruitment process. We’re a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at [email protected] or call 07784 237318.

For more on equal opportunities and available adjustments, visit the Capita Careers website.

For general queries, email [email protected].

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