{"id":408440,"url":"https://alion.io/job/capita-senior-technical-officer","title":"Senior Technical Officer","company":{"id":11676,"name":"Capita","domain":"capita.com","url":"https://alion.io/company/capita","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":27,"ghost_share":0.074,"stale_share":0.37,"repost_share":0.222,"time_to_fill_p50_days":17,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-12T18:54:21Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":76},"description":"As a Technical Officer, you will provide specialist expertise in Housing Benefit subsidy, audit and technical assurance activities. You will be responsible for ensuring the accuracy of subsidy claims, interpreting complex legislation, supporting audit processes and resolving technical issues, helping to protect client funding, maintain compliance and deliver high-quality Housing Benefit and Council Tax Reduction services.Job title:\nSenior Technical OfficerJob Description:\nAs a Technical Officer, you will provide specialist technical support across Housing Benefit and Council Tax Reduction services, with particular responsibility for Housing Benefit subsidy claims, audit liaison, legislative interpretation and quality assurance activities.\nResponsibilities\nYou will be responsible for the accurate calculation, validation and submission of Housing Benefit subsidy claims, completion of DWP and HMRC returns, management of HBAP activities, provision of management information, resolution of complex technical cases and support for appeals and disputes.\n\nLead engagement with Local Authority and External Auditors during subsidy audit activity, investigate and resolve discrepancies, ensure compliance with statutory and contractual requirements, and provide expert guidance on complex benefit legislation and subsidy matters.\n\nThrough effective quality assurance and risk management, you will help protect client subsidy income, maintain audit standards and ensure the delivery of accurate, compliant and high-quality Housing Benefit and Council Tax Reduction services.\n\nAbout You\nExtensive knowledge of Housing Benefit and Council Tax Reduction legislation, administration and assessment processes.\n\nStrong understanding of Housing Benefit subsidy calculations, subsidy claim preparation, reconciliation processes and subsidy assurance requirements.\n\nExperience of supporting or leading Housing Benefit subsidy audits and responding to auditor queries and challenge.\n\nKnowledge and experience of the Housing Benefit Assurance Process (HBAP).\n\nExperience of completing DWP and HMRC statutory returns and management information requirements.\n\nProven ability to interpret and apply complex legislation, guidance and policy to technical and non-standard cases.\n\nExperience of identifying, investigating and resolving discrepancies within financial claims and benefit assessments.\n\nAbout Capita Local Government\nCapita Local Government has many close, long-standing relationships with local councils, supporting them in the challenges they face by delivering a variety of services. We know that technology can help transform public services and to do that requires investment and innovation - and we’re working to develop new approaches here.\nWhat’s in it for you?\nA competitive basic salary (Up to £30,161 depending on experience)\n\n23 days’ holiday (rising to 27) with the opportunity to buy extra leave\n\nThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice\n\nAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more\n\nVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology\n\nAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform\n\nUnlock Your Potential with Capita\nAt Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career.\nJoin us and discover a career with purpose. #CareersWithPurpose\nCustomer first, always Fearless innovation Achieve together Everyone is valued\nWhat we hope you’ll do next:\nChoose ‘Apply now’ to fill out our short application, so that we can find out more about you.\nLocation:\nHome-Based - GBR,\nUnited KingdomTime Type:\nFull timeContract Type:\nPermanent","description_format":"text","description_chars":4252,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-09-06T01:37:04Z"},{"event":"close","at":"2026-09-10T23:49:57Z"},{"event":"reopen","at":"2026-10-28T01:59:08Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-12T09:37:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.498,"p_room":0.28,"age_days":76,"expected_fill_days":17,"reasons":["conf:11","velocity","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/capita-senior-technical-officer","json_url":"https://alion.io/job/capita-senior-technical-officer.json","meta":{"generated_at":"2026-11-12T19:55:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42103,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11676},"rest":"https://alion.io/mcp/rest/get_company?id=11676"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapita-senior-technical-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapita-senior-technical-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapita-senior-technical-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capita-senior-technical-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapita-senior-technical-officer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":408440}},{"tool":"search_jobs","arguments":{"company":"capita.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":408440},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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