Maintenance Supervisor

Job Summary - Essential Functions:

The Maintenance Supervisor provides direct support to the Director of Maintenance and is responsible for shift supervision of maintenance personnel (mechanics, mechanic helpers, utility personnel, etc.) and maintenance services, including preventive maintenance, repair, cleaning and servicing of CATA vehicles, equipment, and buildings. The regular shift assignment and hours are subject to change and may exceed forty (40) hours per week. These essential functions include the following:

• Supervise mechanics, mechanic helpers, and other maintenance personnel in the maintenance, repair, and care of CATA vehicles, equipment, and buildings.
• Supervise utility personnel in the cleaning, servicing, and care of CATA vehicles, equipment, and buildings.
• Maintain service, quality, and safety standards.
• Know and report on status of maintenance programs and work projects and be knowledgeable of work performed within the Maintenance Department.
• Assure quality and work efficiency of cleaning, servicing, maintenance and repair, and approve vehicles prior to release to Operations and others.
• Perform quality assurance inspections and complete appropriate reports
• Utilize fleet asset and maintenance management software, track work orders, parts utilization, cost of repairs, and workforce scheduling to maximize efficiencies.
• Perform duties of Maintenance Supervisor-Services/Parts and Inventory and Maintenance Materials Administrator duties when they are not available and as required.
• Look up, charge out, and order parts as needed in EAM.
• Submit maintenance related reports as requested by the Director of Maintenance.
• Effectively assist with equipment damage estimates and compile accident and incident reports.
• Keep Maintenance Department management advised through oral and written reports on problems and concerns with vehicles, equipment, buildings, and employees.
• Counsel and provide corrective action to maintenance employees, as needed.
• Keep a positive attitude and effectively motivate maintenance personnel to ensure they are performing their job in a quality and cost efficient manner.
• Ensure that employees adhere to CATA operating and safety rules and regulations.
• Train and timely evaluate new and promoted employees, including 40 and 80 day evaluations.
• Provide timely, reliable, and effective reports and communications, both written and oral.
• Know and apply the Labor Agreement, Work Rules, policies, and procedures.
• Assist the Director of Maintenance, as requested.
• Provide backup and relief for other Maintenance Supervisors and personnel.
• Participate as an effective member of the CATA administrative and management team and perform all duties described.

Reports To:

Director of Maintenance and Maintenance Superintendent

Supervises:

Utility Personnel, Mechanics, and Mechanic Helpers

Duties:

• Direct and supervise maintenance personnel.
• Authorize the execution of repairs.
• Direct and supervise mechanics/mechanic helpers on appropriate diagnostic and repair processes and/or direct and supervise utility personnel in the cleaning, servicing, and care of CATA property.
• Communicate and coordinate with the Manager of Facilities and Grounds on all building and equipment-related problems.
• Diagnose and repair fare collection equipment.
• Utilize fleet management software to assign daily work assignment, issue and track work orders, issue parts to jobs, track labor utilization, and track costs of repairs.
• Work proactively and maintain positive relationships with administrative and union personnel.
• Maintain customer and route change information postings on vehicles.
• Maintain cleaning supply inventory and equipment.
• Maintain positive relationships with maintenance and management personnel.
• Provide required data, materials, and reports, both oral and written.
• Follow high standards and practices at all times, including adherence to CATA’s commitment to equal employment opportunity.
• Work flexible schedules, as needed, outside of regular business hours and in excess of 40 hours per week to meet responsibilities.
• Maintain service and quality standards.
• Follow and promote safe work practices and all CATA safety rules, policies, and procedures.
• Consistently provide prompt, courteous, and appropriate service to the public.
• Know and perform all job duties within essential functions and as directed by CATA management, policies, procedures, and contractual agreements.
• Perform other duties as required by the Director of Maintenance.

Qualifications:

• High school degree minimum with some college or equivalent experience preferred.
• Possess and maintain a valid driver’s license from the State of Michigan and submit a clean five (5) year driving record with application.
• Must possess a valid Commercial Driver’s License with BP endorsements with eligible driving status from the State of Michigan.
• Able to supervise and instruct employees.
• Minimum of five (5) years experience in front-line supervision of public transit vehicle maintenance and repair in a union environment preferred.
• Must have knowledge and experience in maintenance and repair of heavy-duty diesel and gasoline vehicles and equipment.
• ASE or State of Michigan certifications for heavy-duty and bus repair preferred.
• Proficient computer skills, including Microsoft Office Suite and other current computer applications used at CATA.
• Experience with fleet management and transit software preferred.
• Experience with vehicle and maintenance equipment specification development.
• Able to communicate effectively, handle details, meet deadlines, and work both independently and under general direction.
• Very neat and professional appearance.
• Able to perform essential functions and duties and to perform other tasks as assigned.
• Cooperative, willing to work with and learn from others, and able to respond productively to change.
• Punctual and reliable attendance as necessary to meet on-going service requirements for public transportation.

This job description is stated in general terms and does not describe all duties which may be assigned or required.

2nd Shift