{"id":4152876,"url":"https://alion.io/job/capital-com-premium-client-manager","title":"Premium Client Manager","company":{"id":949,"name":"Capital.com","domain":"capital.com","url":"https://alion.io/company/capital","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":78,"open_postings":10,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T13:49:45Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-13T16:10:39Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Capital.com is a global trading and investing platform operating across regulated markets worldwide. Capital.com South Africa is an Authorised Financial Services Provider and an FSCA-approved Over-the-Counter Derivative Provider.\nThe Premium Client Manager will manage, develop and grow a portfolio of high-value clients in South Africa, giving each one proactive, informed and commercially disciplined support. The role calls for a strong commercial mindset, excellent relationship management skills, sound knowledge of financial markets, and the ability to deliver an exceptional client experience within a regulated environment.\nThis is a relationship management and commercial client engagement role. It does not involve the provision of financial advice, discretionary portfolio management or personalised investment recommendations.\nResponsibilities:\nMaintain a strong understanding of market developments, competitor activity and Capital.com’s full product suite across all relevant revenue streams.\nSupport client engagement and retention through consistent communication, strong product knowledge and a clear understanding of Capital.com’s services.\nProactively identify, source and engage prospective premium clients through appropriate business development activity, referrals, networking, events and approved internal channels.\nMaintain accurate CRM records, including client interactions, follow-ups, pipeline activity and agreed actions.\nLiaise with Compliance, Operations and Customer Support to resolve client matters.\nWillingness and ability to travel regionally, where required, to support client engagement, business development activity and Capital.com events.\nRequirements:\n5-10 years’ experience in client relationship management, business development, premium client service, brokerage, fintech, trading, wealth management, or a related financial-services environment.\nBachelor's degree in Finance, Economics, Commerce, Investment Management, or a related field.\nFSCA RE5 regulatory exam completed.\nStrong understanding of financial markets, including FX, indices, equities, commodities, macroeconomic data, market sentiment and derivative products such as CFDs.\nExcellent verbal and written communication skills, with the ability to engage confidently and professionally with sophisticated clients.\nDemonstrated ability to acquire new clients and build long-term client relationships.\nExperience attending or supporting client events, seminars, webinars, exhibitions or business development roadshows.\nAbility to work effectively in a fast-paced, regulated environment where client experience, commercial outcomes and compliance standards must be balanced.\nFluent in English.\nAdvantageous To Have:\nSAIFM / RPE modules, particularly Introduction to Financial Markets, Regulation and Ethics, or Derivatives\nAdditional South African language skills would be beneficial but are not essential.\nLocal Market Knowledge:\nUnderstanding of the South African financial services regulatory environment, retail investor behaviour and conduct expectations.\nAwareness of FSCA expectations for financial promotions, fair client communication and conduct risk in financial services.\nWhat Will You Get In Return:\n\nCompetitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.\n\nWork-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid\n\nGenerous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.\n\nEmployee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.\n\nComprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!\n\nWorkation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!\n\nVolunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.","description_format":"text","description_chars":4264,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Health insurance"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Brokerage & Trading Platforms","Forex & CFD Brokers"],"lifecycle":[{"event":"open","at":"2026-11-12T09:53:05Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":0.9,"age_days":16,"expected_fill_days":45,"reasons":["conf:0","stale_co","win:mid"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/capital-com-premium-client-manager","json_url":"https://alion.io/job/capital-com-premium-client-manager.json","meta":{"generated_at":"2026-11-13T22:06:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44094,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":949},"rest":"https://alion.io/mcp/rest/get_company?id=949"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapital-com-premium-client-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapital-com-premium-client-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapital-com-premium-client-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capital-com-premium-client-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapital-com-premium-client-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4152876}},{"tool":"search_jobs","arguments":{"company":"capital.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4152876},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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