{"id":4263275,"url":"https://alion.io/job/capital-com-workplace-experience-coordinator-2","title":"Workplace Experience Coordinator","company":{"id":949,"name":"Capital.com","domain":"capital.com","url":"https://alion.io/company/capital","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":78,"open_postings":10,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T11:25:53Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T16:10:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are growing fast and opening a new office floor, so we are expanding our Workplace team. As Workplace Experience Coordinator, you will make sure the office runs smoothly every day and feels like a great place to work for employees and guests.\nResponsibilities\nTown Hall & Events Coordination:\nAdminister quarterly Town Halls and monthly social events in partnership with the social committee, managing logistics, invitations, and post-event feedback. If there are big offsite meetings you will be their first point of contact.\nWorkplace Experience & Continuous Improvement:\nOwn the day-to-day workplace experience for employees and guests by proactively identifying pain points, gathering feedback from new starters, leavers and office users, suggesting practical improvements to how the office operates. Make sure office and kitchen supplies are stocked and organised, doing regular checks and reordering before anything runs out. Arrange couriers when needed and help manage incoming and outgoing deliveries. Sort and distribute post and packages, including picking up larger deliveries from the loading bay where required.\nEvent Management:\nOwn the facilitation of in office events & external events. HRBP team will approve and sign off on events to ensure global alignment and consistent employee experience.\nEmployee Lifecycle Management:\nCoordinate with HR to carry out Health & Safety Building Tour for new joiners.\nOffice Operations:\nOversee mail collection, office groceries, supplies procurement, budget tracking, and expense reporting.\nCoordinate visitor access, deliveries, and office moves in partnership with facility management (not owning hard FM works).\nMake sure the office is clean, tidy and organised each morning.\nWork closely with IT to ensure meeting rooms are set up each morning.\nOwn the day-to-day upkeep of office technical and wellness equipment, including the coffee machine, the chamber, and massage room equipment. Carrying out basic troubleshooting and ensuring it’s kept in good working order. This includes operating the coffee machine to make beverages for staff as needed.\nVendor & Contractor Management:\nServe as primary liaison for cleaners, tech support, building management, and merchandise providers.\nVerify invoices and forward to Finance, evaluate vendor performance.\nRecord Keeping & Compliance:\nMaintain internal documentation.\nArchive forms and ensure emergency procedures are current.\nHealth & Safety:\nWork with our OHS consultant to enforce workplace health and safety policies, manage emergency drills and training, and leverage your First Aid certification.\nAdministrative & Finance Support:\nSupport the Finance team by uploading, tracking and reconciling company card transactions. Keep files and records for reception and office documentation organised and up to date. Help with general admin tasks as and when needed.\nTravel & Hotel Bookings:\nWork with FOH teams across other offices to support business travel, including helping with flight and hotel bookings.\nFlexibility & General Duties:\nBe flexible and help out with additional tasks as needed to support the business. Step in to support other teams or take on related duties when required.\nRequirements\n2-5 years of experience in Workplace, Event or Office Management\nProven barista experience, with confidence preparing a full range of espresso-based drinks to a high standard (latte art is a plus).\nExperience maintaining and cleaning commercial coffee equipment.\nWillingness to learn to operate and maintain wellness equipment (full training provided).\nExperience booking travel\nExperience working with vendors, facilities, and external partners\nExperience planning and delivering internal events (town halls, social events, offsites).\nStrong organisational and multitasking skills with attention to detail.\nStrong stakeholder management and communication skills (HR, IT, Finance, employees, vendors).\nExperience with budget tracking, procurement, and expense reporting.\nBasic knowledge of workplace compliance, record keeping, and health & safety practices.\nProactive, problem-solving mindset with a strong service-oriented approach.\nBusiness level proficiency in English or above (equivalent to B2 or above in CEFR).","description_format":"text","description_chars":4233,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Brokerage & Trading Platforms","Forex & CFD Brokers"],"lifecycle":[{"event":"open","at":"2026-11-13T16:10:39Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-13T08:07:55+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":44,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-11-13T20:08:31Z"},"pay":null,"html_url":"https://alion.io/job/capital-com-workplace-experience-coordinator-2","json_url":"https://alion.io/job/capital-com-workplace-experience-coordinator-2.json","meta":{"generated_at":"2026-11-13T20:08:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40129,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":949},"rest":"https://alion.io/mcp/rest/get_company?id=949"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapital-com-workplace-experience-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapital-com-workplace-experience-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapital-com-workplace-experience-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capital-com-workplace-experience-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapital-com-workplace-experience-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4263275}},{"tool":"search_jobs","arguments":{"company":"capital.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4263275},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}