{"id":1485705,"url":"https://alion.io/job/capital-factory-guest-experience-coordinator","title":"Guest Experience Coordinator","company":{"id":670495,"name":"Capital Factory","domain":"capitalfactory.com","url":"https://alion.io/company/capitalfactory","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":84000,"period":"year","method":"role_country_seniority_unknown","sample_n":9949},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false}],"status":"live","first_seen_at":"2026-09-29T23:08:20Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-20T01:52:47Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Austin, Texas, United States\nWorkplace Team reporting to Workplace Manager\nThis is an on-site role\nEver wondered what it’s like to be the heartbeat of an innovation hub? At STATION Austin , you’re not just the friendly face who greets everyone with a smile-you’re the ultimate connector! From helping visitors find their way to their next big meeting to giving them the insider scoop on our vibrant community, you’re the go-to person for all things STATION Austin . Your knack for striking up conversations and your love for stellar customer service make every interaction memorable. Plus, you’re the behind-the-scenes pro supporting our gift shop that’s buzzing with sales and inventory magic.\nAbout STATION Austin\nSTATION Austin is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and coworking. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, STATION Austin has been the most active investor in Texas since 2010.\nRequirements\nWhat you will do…\nGreet every visitor promptly with a smile. \nUsing STATION Austin platform tools and online directory, help guests find the member or event or contact they are here for.\nEscort guests up the elevator to make sure they quickly get to the right place.\nGive the STATION Austin elevator pitch ;-)\nAnswer basic questions they have about STATION Austin,membership,sponsorship, and investment opportunities.\nAssist with mail duties when needed.\nAdvocate for member and visitor engagement by suggesting other people or events at STATION Austin that they might be interested in.\nAsk for their business card or contact information to follow up.\nAssist guests with making purchases from the gift shop.\nAssist the Workplace Team and Gift shop with miscellaneous stocking and data entry tasks.\nProvide backup to other Properties roles if needed during periods of short staffing, etc.\nYou'll know you're successful if....\nGuests feel a sense of urgency from you to help them get to where they need to go quickly.\nYou are knowledgeable about STATION Austin and can quickly help guests find the information they are looking for.\nEvery day you make an introduction from a guest to another member they didn’t come here looking for.\nEvery day you send leads to the membership and sponsorship teams.\nYou are the most helpful person our guests meet today.\nYou are never salesy or pushy.\nAbout you…\nYou are outgoing and can talk to just about anyone.\nYou have a “yes, and…” attitude.\nYou can turn a negative into a positive.\nYou are communicative, polite, and always willing to help with any kind of task.\nYou can perform the physical requirements, which include stooping, standing, walking, and, ability to lift and carry 25 lbs. \nYou are available for part-time onsite hours from 10:00 a.m. - 3:00 p.m. with opportunities for additional seasonal hours. \nYou understand that working in a fast-paced environment requires flexibility.\nYou maintain office security by following safety procedures, controlling access, and working closely with building security partners\nYou operate with discretion and supreme professionalism; we have a lot of VIPs that visit!\nYou are a documentor. You make lists and spreadsheets.\nYou are a problem solver. You look for ways to make things work better and how to turn chaos into systems.\nYou are organized and plan ahead, but you don’t get stressed out when things change at the last minute… because they will. You roll with it.\nYou check your email in the evenings and are available to work during evening events and over the weekends when there is a tight deadline. You do what it takes to get the job done.\nYou have a reliable laptop computer & smartphone that you are comfortable using for work.\nYou plan to stay in Texas for at least two years.\nAbout our team...\nWe have a passion for startups and technology.\nWe are transparent and we over-communicate.\nWe have excellent written and verbal communication skills.\nWe communicate when we are not able to meet a deadline and suggest a solution.\nWe are professional and presentable and greet everyone cheerfully. We’re ready to deal with an immature student, a pushy salesperson, top VC’s, a fortune 500 CEO, and even the President of the United States.\nWe are excited to work in downtown [Austin/Dallas/Houston/San Antonio] and have reliable transportation.\nWe have a quiet place where we can work remotely with fast internet.\nWe are security aware. We have a passcode on our computers and phones and use a password manager.\nWe are able to efficiently use the Google suite of productivity tools (Gmail, Drive, Docs, Sheets, Slides).\nWe are available to work during SXSW (Spring Break), DREAMCON (one week long staff summits twice a year), and Austin Startup Week.\nWe get to Inbox Zero every day.\nBenefits\n$1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter\nCoworking membership at STATION Austin with garage parking space, metro pass, or rideshare credits and access to the onsite gym\nA priceless network","description_format":"text","description_chars":5320,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Venture Capital","Angel Networks & Startup Accelerators"],"lifecycle":[{"event":"open","at":"2026-09-29T23:08:20Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.7,"p_room":0.75,"age_days":19,"expected_fill_days":22,"reasons":["conf:3","win:late"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/capital-factory-guest-experience-coordinator","json_url":"https://alion.io/job/capital-factory-guest-experience-coordinator.json","meta":{"generated_at":"2026-10-20T05:21:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5941,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":670495},"rest":"https://alion.io/mcp/rest/get_company?id=670495"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapital-factory-guest-experience-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapital-factory-guest-experience-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapital-factory-guest-experience-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capital-factory-guest-experience-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapital-factory-guest-experience-coordinator"}]}