{"id":2585571,"url":"https://alion.io/job/capital-group-platform-engineering-manager-senior-2","title":"Platform Engineering Manager Senior","company":{"id":704267,"name":"Capital Group","domain":"capitalgroup.com","url":"https://alion.io/company/capital-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":14,"ghost_share":0,"stale_share":0.786,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":105000,"max_usd":230000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":59},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T08:46:25Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"“I can be myself at work.”\nYou are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we’re committed to fostering a strong sense of belonging in a respectful workplace.\nWe intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.\n“I can influence my income.”\nYou want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.\n“I can lead a full life.”\nYou bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.\nEnjoy generous time-away and health benefits from day one, with the opportunity for flexible work options\n\nReceive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love\n\nAccess on-demand professional development resources that allow you to hone existing skills and learn new ones\n\n“I can succeed as a Technology Operations Senior Manager at Capital Group.”\nWe are scaling our global technology operations to deliver highly available, secure, and efficient services. As a Technology Operations Senior Manager, you will play a critical role in shaping our evolving operations organization while leading core technology operations capabilities.\nThis leader will initially oversee select operational domains and own the development and execution of operational strategy for those areas, partnering closely with senior technology leaders to define the future-state operating model, team structure, and investment priorities. Flexibility, systems thinking, and strong leadership judgment will be essential as teams, scope, and responsibilities evolve alongside the organization.\nIn addition, this role will champion availability, scalability, resilience, and reliability across cloud, network, and on-premise platforms, while influencing the broader technology organization to adopt similar standards. The leader will drive adoption of modern, AI-enabled and automation-first capabilities to enhance operational effectiveness, simplify complexity, and scale sustainably.\nA key accountability includes ensuring global compliance with IT Service Management standards, tools, and processes, while continuously improving the quality, integrity, and strategic value of operational data.\nKey Responsibilities\nDefine, articulate, and evolve operational strategy for foundational technology services, aligning near-term execution with long-term business and technology outcomes.\n\nTranslate enterprise technology and business strategy into clear operating models, including capability roadmaps, staffing approaches, and investment priorities.\n\nPartner with senior leaders to shape the future-state technology operations organization, including scope boundaries, accountability models, and engagement patterns across teams.\n\nDemonstrate a disciplined, relentless focus on operational rigor, reliability, and strategic execution across cloud and on-premise platforms.\n\nLead and evolve multiple technology operations capabilities, adapting scope and structure as the organization matures.\n\nDrive adoption of AI-enabled and automation-first practices to reduce operating costs, decrease reliance on third-party providers, and scale repeatable processes.\n\nPromote a data-driven operations model, using metrics, telemetry, and insights to inform decision-making and continuous improvement.\n\nDemonstrate calm, confident leadership during high-severity incidents, including incident command and executive-level communication.\n\nDrive operations cost optimization and efficiency across the portfolio.\n\nEstablish and reinforce resilience, recoverability, and sustainability as non-negotiable standards and influence peers to adopt similar practices.\n\nEnsure adherence to IT Service Management (ITSM) standards and processes (Event, Incident, Problem, Change, etc.).\n\nLead, mentor, and develop a geographically distributed leadership team, strengthening operational maturity and leadership depth.\n\nPromote a culture of collaboration, accountability, ownership, and continuous improvement.\n\nCultivate a proactive, forward-looking operations mindset that minimizes outage risk through anticipation rather than reaction.\n\nContribute meaningfully to a globally aligned technology operations strategy, influencing direction beyond immediate areas of responsibility.\n\nManage operational and strategic investment budgets, delivery timelines, and performance metrics.\n\nCollaborate with Vendor Management to build and maintain strong relationships with critical third-party vendors and SaaS providers.\n\n“I am the person Capital Group is looking for.”\nBachelor’s degree in Information Technology, Computer Science, or related field (master’s preferred).\n\n10+ years of progressive IT leadership experience managing global teams and complex operational environments.\n\nStrong strategic thinking with experience developing and executing operational strategy tied to long-term business objectives.\n\nExperience shaping operating models, defining scope, roles, and decision boundaries in evolving organizations.\n\nProven ability to lead high-stakes incidents with composure, clarity, and executive presence.\n\nStrong knowledge of enterprise IT operations, including ITIL frameworks and regulatory/compliance requirements.\n\nTrack record of delivering modernization, automation, and data-driven operational outcomes.\n\nAbility to develop adaptive staffing and capability plans aligned to evolving organizational needs.\n\nTrusted advisor to senior leaders, capable of influencing priorities and investment decisions.\n\nExceptional leadership, communication, and stakeholder management skills.\n\nContinuous learner with experience applying AI technologies to operational or business problems.\n\n“I can apply in less than 4 minutes.”\nYou’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.\n“I can learn more about Capital Group.”\nAt Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nIn addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.\nYou can learn more about our compensation and benefits here.\n* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.\nWe are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.","description_format":"text","description_chars":8711,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-15T03:47:31Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-16T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:20","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/capital-group-platform-engineering-manager-senior-2","json_url":"https://alion.io/job/capital-group-platform-engineering-manager-senior-2.json","meta":{"generated_at":"2026-10-16T11:41:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2049,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":704267},"rest":"https://alion.io/mcp/rest/get_company?id=704267"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapital-group-platform-engineering-manager-senior-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapital-group-platform-engineering-manager-senior-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapital-group-platform-engineering-manager-senior-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capital-group-platform-engineering-manager-senior-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapital-group-platform-engineering-manager-senior-2"}]}