{"id":985920,"url":"https://alion.io/job/capital-group-senior-manager-ai-client-enablement-platform","title":"Senior Manager, AI Client Enablement Platform","company":{"id":704267,"name":"Capital Group","domain":"capitalgroup.com","url":"https://alion.io/company/capital-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States","New York, United States","Irvine, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":208245,"max":354017,"currency":"USD","period":"year","gross":null,"usd_annual":354017},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LLM Guardrails","optional":false}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-23T08:46:21Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"“I can be myself at work.”\nYou are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we’re committed to fostering a strong sense of belonging in a respectful workplace.\nWe intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.\n“I can influence my income.”\nYou want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.\n“I can lead a full life.”\nYou bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.\nEnjoy generous time-away and health benefits from day one, with the opportunity for flexible work options\n\nReceive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love\n\nAccess on-demand professional development resources that allow you to hone existing skills and learn new ones\n\n“I can succeed as the Senior Manager, AI Client Enablement Platform at Capital Group.”\nThe Senior Manager, AI Client Enablement Platform owns the shared AI capabilities that power Capital Group’s suite of AI-enabled products for our Global Client teams. This role defines the Enablement Intelligence Platform - the reusable intelligence that turns Client data into scoring and coverage intelligence, meeting-prep context, follow-up and CRM-capture services, engagement signals, and the marketing orchestration, retrieval, guardrails, and evaluation standards behind them - so every AI-enabled product builds on it. It is a business-facing product leadership role: you define business requirements, value, product architecture, builder experience, and priorities, and you partner with engineering, architecture, product management, and data science to build it safely, consistently, and at scale.\nYou own the platform, its shared capabilities, and the roadmap for a suite of AI client products and the sales & marketing experiences they power - products that help decide who to engage, how to prepare, and what to do next. Much of this capability is delivered through our multi-year program to transform Sales & Marketing Enablement experiences and products.\nYou will use Capital Group’s proprietary insights, client relationships, and enterprise data to create client enablement products that are differentiated and trusted. The role requires strong experience building AI-first products and platforms, practical fluency with Salesforce or enterprise CRM, Adobe Experience Cloud, and the ability to influence and align partners across a complex organization.\nWhat you will build\nThe Enablement Intelligence Platform: the shared AI capabilities - scoring and coverage intelligence, meeting-prep context, follow-up and CRM-capture services, engagement signals, and the orchestration, retrieval, and guardrails behind them - that all AI-enabled products reuse.\nA suite of AI products that help decide who to engage, how to prepare, and what to do next.\nReusable capabilities - including governed data and content services, orchestration patterns, model and workflow integrations, and builder-facing tools - that compound across products, channels, and client segments.\n“I am the person Capital Group is looking for.”\nAI Platform & Product Leadership\nOwn the vision, strategy, and roadmap for the Client Enablement Intelligence Platform and the AI seller-assist products and sales experiences it powers.\nProvide the shared AI capabilities as governed, reusable services rather than one-off features rebuilt in each product.\nDefine the product architecture for the platform, including orchestration patterns, reusable AI services, governed data and content services, model and workflow integrations, and the builder experience required for teams to build safely and consistently.\nSequence the platform-first mandate: establish the core capabilities first, then the sales experiences built on them.\nDetermine where automation, agents, and human judgment should combine to create the greatest value, and set standards for how AI experiences behave across products.\nTranslate AI opportunities into practical product use cases, experiments, evaluation criteria, launch plans, monitoring routines, and measurable outcomes.\nMake informed trade-offs across business value, user needs, platform investment, delivery capacity, AI opportunity, and operational risk when setting priorities.\nProduct Management & Delivery\nAlign with business partners on the outcomes that matter and translate them into clear product direction, requirements, and measurable results.\nLead discovery, experimentation, and validation so the team builds the right capabilities before committing to build.\nAuthor clear product requirements that map pain-points to platform features and workflows, and keep data flowing cleanly across products so sellers get one unified experience.\nOwn launch readiness, adoption, training, and communications, and measure success in Capital Group terms - meeting-prep time saved, engagement quality, coverage, and adoption across teams.\nEstablish success measures for platform health, builder adoption, AI adoption, experience quality, and business performance, using those insights to inform roadmap decisions and continuous improvement.\nPartner with Legal, Risk, and Compliance so client-data use and generative content strictly align with financial-services requirements.\nPeople & Cross-Functional Leadership\nPartner closely with the Insights, Analytics, and Data Science teams, and the broader product organization on shared solutions and experiences.\nFrame strategies, target metrics, and evaluation criteria.\nServe as the primary bridge between business stakeholders and technology teams, building alignment without relying on direct authority.\nCommunicate strategy, priorities, roadmap, and results to leaders and stakeholders to support informed decisions and organizational alignment.\nFoster an inclusive, collaborative culture that encourages accountability, strong product craft, design taste, responsible experimentation, and continuous learning.\nSkills & Qualifications\nRequired:\n10+ years of product management, including platform product management - building shared, reusable capabilities that other teams build on.\nStrong experience building AI-first products and platforms - generative AI, agents and copilots, prompt and retrieval techniques, and evaluation.\nPractical fluency with Salesforce or enterprise CRM capabilities, Adobe, and a strong understanding of enterprise client workflows and systems of record.\nStrong product judgment and design taste, with the ability to distinguish good from great experiences and raise the bar for usability, trust, accessibility, and end-to-end experience quality.\nExperience defining AI evaluation, monitoring, feedback, and governance practices that help teams test, launch, learn from, and scale AI-enabled capabilities responsibly.\nCross-functional leadership and stakeholder influence - leading across Business, Platform, Engineering, Data Science, and Insights & Analytics.\nExcellent communication and collaboration, with a natural ability to align cross-functional stakeholders.\nStrong influencing skills - able to rationalize, challenge, and prioritize to drive group decisions.\nCuriosity, humility, and a collaborative, team-first approach consistent with Capital Group’s culture.\nPreferred:\nSoftware, Technology, Financial services, asset management, or wealth management experience.\nFamiliarity with data governance, security, responsible-AI practices, and financial-services compliance and resilience for enterprise platforms.\n“I can apply in less than 4 minutes.”\nYou’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.\n“I can learn more about Capital Group.”\nAt Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.\n\nSouthern California Base Salary Range: $208,245-$354,017\n\n\nNew York Base Salary Range: $220,768-$375,306\n\n\n\n\n\n\n\n\n\n\nIn addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.\nYou can learn more about our compensation and benefits here.\n* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.\nWe are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.","description_format":"text","description_chars":10646,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-14T02:00:51Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.512,"p_room":0.36,"age_days":44,"expected_fill_days":29,"reasons":["conf:21","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":354017,"is_top_pay":true},"html_url":"https://alion.io/job/capital-group-senior-manager-ai-client-enablement-platform","json_url":"https://alion.io/job/capital-group-senior-manager-ai-client-enablement-platform.json","meta":{"generated_at":"2026-10-24T13:54:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20052,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":704267},"rest":"https://alion.io/mcp/rest/get_company?id=704267"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapital-group-senior-manager-ai-client-enablement-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapital-group-senior-manager-ai-client-enablement-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapital-group-senior-manager-ai-client-enablement-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capital-group-senior-manager-ai-client-enablement-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapital-group-senior-manager-ai-client-enablement-platform"}]}