{"id":706988,"url":"https://alion.io/job/capital-one-lead-site-reliability-engineer","title":"Lead Site Reliability Engineer","company":{"id":5239,"name":"Capital One","domain":"capitalone.com","url":"https://alion.io/company/capitalone","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":215,"ghost_share":0,"stale_share":0.572,"repost_share":0.06,"time_to_fill_p50_days":25,"computed_at":"2026-10-12T06:55:09Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":142000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":830},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude Code","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"HashiCorp Vault","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"OpenShift","optional":false},{"name":"PCI DSS","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Copilot","optional":true},{"name":"DNS","optional":true}],"status":"live","first_seen_at":"2026-06-26T00:00:00Z","employer_posted_date":"2026-06-26","last_verified_at":"2026-10-12T09:45:06Z","board_verified":true,"closed_at":null,"days_open":108,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":108},"description":"WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoLead Site Reliability EngineerWe're building a Site Reliability Engineering center in Mexico City, and we're hiring a Manager-level Backend Engineer to own the reliability and operational maturity of our settlement platforms. These are batch-critical systems that process every credit and debit transaction across the network.\nThis is a foundational role. You'll be one of the first engineers in CDMX responsible for ensuring settlement cycles complete accurately, on time, and in compliance with SOX and PCI-DSS requirements. You'll work across hybrid infrastructure (on-prem data centers and AWS), partner closely with UK-based engineers, and build the automation and observability that allows Mexico City to operate settlement.\nWhat You'll Do\nOwn reliability for batch settlement systems - ensure cycle completion windows are met, data integrity is maintained, and failures are detected before they reach downstream consumers\n\nBuild and improve observability for settlement pipelines - dashboards, alerts, and anomaly detection that make system health legible and reduce reliance on tribal knowledge\n\nDrive automation of operational toil - certificate rotation, environment provisioning, compliance artifact generation, and manual validation steps that currently require human intervention\n\nPartner with UK-based settlement engineers - acquire domain expertise on Durbin compliance windows, cross-border DCI routing, and acquirer/issuer SLA adherence\n\nParticipate in incident management - respond to settlement failures, drive root cause analysis, and implement durable fixes that prevent recurrence\n\nContribute to regulatory readiness - ensure SRE practices produce audit-ready artifacts for SOX and PCI-DSS exams without manual toil\n\nWhat Success Looks Like\nIndependently validate and troubleshoot settlement cycle failures\n\nAt least two manual settlement operations processes fully automated\n\nSettlement observability coverage sufficient to detect anomalies before cycle deadlines\n\nDocumented runbooks and severity criteria for all critical settlement failure modes\n\nThe Environment\nYou'll work with batch processing systems that handle financial transactions across multiple on-prem data centers with active/active and active/passive configurations. The stack includes Java, Python, shell scripting, SQL, AWS, Kubernetes, OpenShift containers, Datadog, Observe, and legacy payment platforms. CI/CD pipelines, API automation, and secret management via HashiCorp Vault are part of daily operations. You'll leverage agentic AI automation (Claude Code or others) to accelerate development and build automation solutions. You'll need strong troubleshooting and debugging skills and be comfortable with both modern cloud-native tooling and traditional enterprise batch systems.\nBasic Qualifications\nProfessional English fluency\nBachelor's degree\nAt least 6 years of experience in SRE, production operations, or reliability engineering\nExperience in DevOps Engineering (internship experience does not apply)\n5+ years of experience in at least one of the following: Java, Python, Go\nAt least 4 years of experience with Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform)\n3+ years of experience with container orchestration services including Docker or Kubernetes\nExperience with Shell or Bash scripting\nAt least 3 years of Unix or Linux system administration experience\nPreferred Qualifications\nExperience developing automation solutions using agentic AI tools (Claude Code, Copilot CLI)\nTroubleshooting and debugging skills across distributed systems\nFamiliarity with payments, financial services, or other regulated high-availability domains\nKnowledge or experience of Networking concepts (TCP/DNS/TLS)\nAt Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. For technical support or questions about Capital One's recruiting process, please send an email to \nCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.\nCapital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.","description_format":"text","description_chars":4910,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Cards & Card Issuing","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-09-11T03:59:46Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.288,"p_room":0.28,"age_days":108,"expected_fill_days":25,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/capital-one-lead-site-reliability-engineer","json_url":"https://alion.io/job/capital-one-lead-site-reliability-engineer.json","meta":{"generated_at":"2026-10-12T15:11:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24029,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5239},"rest":"https://alion.io/mcp/rest/get_company?id=5239"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapital-one-lead-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapital-one-lead-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapital-one-lead-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capital-one-lead-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapital-one-lead-site-reliability-engineer"}]}