Senior Manager, Software Engineering

About Capital One Canada.

For 30 years, we've been on a mission to change banking for good. We challenge the traditional bank stereotype by integrating machine learning, conversational AI and design thinking into our core operations. We're a bank a tech company would build, where your work directly shapes innovative solutions that impact millions of Canadians.

We're driven by fearless curiosity, bold innovation, and a collective of authentic people working together to redefine what's possible. Technology isn’t just part of our strategy, it is our strategy. Everything we do serves our vision and the creation of what's next.

About the Team:

Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.

Here are a few of the ways we’re helping people take control of their credit:

• Helping customers view and monitor their credit scores with Credit Keeper
• Enabling customers to view and edit their Personal Information directly in the Mobile App
• Providing customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™

We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.

About the Role:

In this role, you will motivate, manage, and inspire a team of software engineers to deliver innovative products alongside participating in hands-on development.

Your Responsibilities:

• Directly and indirectly lead 2+ teams of engineers to build solutions that help to reduce fraud and improve our customers’ experience
• Participate in talent and succession planning, encourage innovation, implement cutting-edge technologies, elevate inclusion, offer out of the box thinking, celebrate teamwork, self-organization and diversity
• Lead the craftsmanship, availability, resilience and scalability of applications within the Software Studio
• Bring passion to stay on top of tech trends, experiment with and learn new technology, participate in internal & external technology communities, and mentor other members of the engineering community

Basic Qualifications:

• At least 4 years of experience leading a team within an agile environment
• At least 4 years of experience providing direct people leadership including talent development, performance management, team building and succession planning
• At least 10 years of experience as a hands-on software engineer
• Knowledge of software engineering best practices including security, automated testing, continuous delivery (CI/CD), high-availability and system resiliency

Preferred Qualifications:

• Experience with AWS, GCP, Microsoft Azure, or another cloud service
• Exposure to financial/tech industry
• Bachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related field
• Experience leading multiple teams
• Demonstrated ability to influence senior business and product stakeholders (Director+) on strategy and roadmaps
• At least 5 years of experience managing relationships with Business and/or Product stakeholders, and/or external partners
• At least 4 years of experience leading software engineers creating customer facing and enterprise facing web applications and/or supporting application services
• At least 10 years of experience contributing to application and/or data design, architecture and development

Working at Capital One.

You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self.

• Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory.
• Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model - with 3 days in the office per week - that gives room for both collaboration and personal commitments.
• Benefits built for your life: We take a holistic approach to well-being, providing support for you and those who are most important to you. This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable workspace, up to $3,000 in mental health coverage and up to $5,000 in annual tuition subsidies.

You’ll find that Capital One is committed to helping you thrive and evolve every step of the way.

This posting is for an existing vacancy.

The expected annual salary range for this position is $202,400 - $231,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.

We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).