{"id":1232689,"url":"https://alion.io/job/capitaland-intern-operational-excellence","title":"Intern, Operational Excellence","company":{"id":4451,"name":"CapitaLand","domain":"capitaland.com","url":"https://alion.io/company/capitaland","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":121,"ghost_share":0,"stale_share":0.579,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":621},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-13T16:07:35Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":19},"description":"About Us\nCapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 270 cities in over 45 countries.\nJob Description\nJob Responsibilities:\nAssist in reviewing, updating, and standardising Standard Operating Procedures (SOPs) across brands. \nSupport the development and refinement of operational frameworks (e.g., Pre-Opening, POP Review, Service & Product Review). \nConduct data analysis and generate insights for operational dashboards and performance reports. \nHelp coordinate global improvement projects, including sustainability, quality assurance, and digital transformation initiatives. \nParticipate in research, benchmarking, and identifying best practices across hospitality and service industries. \nSupport the documentation and testing of digital tools (e.g., Pre-Opening Software, Audit Software, SOP chatbot).\nPrepare presentations, reports, and training materials for internal stakeholders.\nOther ad-hoc duties as assigned by supervisor.\nJob Requirements:\nCurrently pursuing a degree in Business, Hospitality, Operations Management, Facilities Management, Food & Beverage Management, or related disciplines.\nStrong analytical and organisational skills with an eye for detail. \nAble to work independently and multitask.\nCurious, proactive, and eager to learn about operational excellence and global hospitality operations. \nProficiency in Microsoft Office (especially Excel and PowerPoint); experience with Power BI, Tableau, or process mapping tools is a plus.\nClosing Statement:\nAt CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. 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