# Business Relationship Supervisor

Kolomoni Microfinance Institution (Gambia) is a CBG-licensed microfinance institution serving customers across The Gambia. We are recruiting Business Relationship Supervisors to lead field execution in our Merchant Business & Digital Payments function. THE ROLE You will run a territory - leading a team of Business Relationship Officers and Direct Sales Agents, turning location targets into daily plans, and holding the team to both the number and the quality of what it writes. You will be in the field most of the week, not at a desk. WHAT YOU WILL DO Translate location targets into daily, weekly and monthly officer plans, and assign routes, segments and campaigns. Coach officers and agents through field accompaniment, call reviews and performance feedback. Monitor pipeline, conversion, funding, activation and documentation quality across the territory. Validate field reports before submission and reconcile them against the Bank's records. Investigate unusual, duplicate, low-quality or potentially fraudulent acquisition, and escalate what you find. Enforce KYC and KYB standards, customer protection, data security, attendance and conduct. Run daily huddles and submit accurate territor

- **Id**: 3475811
- **Url**: <https://alion.io/job/capitalsage-technology-business-relationship-supervisor>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Banjul, Gambia
- **Countries**: GM
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-05T00:00:00Z
- **Employer posted date**: 2026-10-05
- **Last verified at**: 2026-11-10T06:01:56Z
- **Board verified**: yes
- **Days open**: 36
- **Description format**: text
- **Description chars**: 1806
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Financial Services, Wealth Management & Financial Advisors

## Company

- **Id**: 4483754
- **Name**: CapitalSage Technology
- **Domain**: capitalsagetechnology.com
- **Url**: <https://alion.io/company/capitalsage-technology>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Zoho Recruit

## Salary estimate

- **Min usd**: 12000
- **Max usd**: 26000
- **Period**: year
- **Method**: global_role_cell_scaled_by_country
- **Sample n**: 5668

## Trust

- **Level**: ok
- **Days open**: 36

## Requirements

- **Experience years min**: 3
- **Management years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: yes

## Lifecycle

- Event: open; At: 2026-10-29T18:46:12Z

## Liveness

- **Score**: 40
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.726
- **P room**: 0.55
- **Age days**: 35
- **Expected fill days**: 26
- **Reasons**: conf:1, velocity, win:tail
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.