{"id":3676440,"url":"https://alion.io/job/capitalsage-technology-itnetwork-support-officer","title":"IT/Network Support Officer","company":{"id":4483754,"name":"CapitalSage Technology","domain":"capitalsagetechnology.com","url":"https://alion.io/company/capitalsage-technology","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-03T11:19:42Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T07:31:33Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"A skilled and proactive IT/Network Support Officer to join our technology team. The ideal candidate will have hands-on experience managing IT infrastructure, providing technical support, and ensuring the reliability and security of our network and systems. This role requires a problem-solver who can work independently while supporting end-users and maintaining critical IT operations.Key\nResponsibilities Hardware & Technical Support\nDiagnose, troubleshoot, and resolve hardware issues for desktops, laptops, servers, printers, and peripherals\nPerform hardware installations, upgrades, and maintenance\nManage inventory of IT assets and coordinate warranty repairs/replacements\nProvide first-level and second-level technical support to end-users Network Administration\nInstall, configure, and maintain network infrastructure (routers, switches, firewalls, access points)\nMonitor network performance, troubleshoot connectivity issues, and optimize network reliability\nImplement and maintain network security protocols and access controls\nManage VPN configurations and remote access solutions System Administration\nAdminister Windows/Linux server environments and Active Directory\nManage user accounts, permissions, and group policies\nOversee software deployment, patching, and license management\nMaintain backup systems and disaster recovery procedures General IT Operations\nDocument IT procedures, network diagrams, and system configurations\nCoordinate with vendors and service providers for infrastructure support\nAssist in IT project implementations and technology upgrades\nEnsure compliance with IT policies, security standards, and best practices\nRequirements Minimum 4 years of hands-on experience.\nTechnical Skills Proficiency in Windows and Linux server administration Strong knowledge of TCP/IP, DNS, DHCP, VPN, and VLAN configurations Experience with network hardware (Cisco, Juniper, or equivalent) Active Directory and Microsoft 365/Exchange administration Hardware troubleshooting and repair capabilities Certifications (Preferred) CompTIA A+, Network+, Security+; Microsoft Certified Solutions Associate (MCSA); Cisco CCNA; or equivalent industry certifications\nSoft Skills\nStrong analytical and problem-solving abilities\nExcellent communication skills for technical and non-technical stakeholders\nAbility to work independently and manage multiple priorities\nCommitment to security best practices and compliance standards\nContinuous learning mindset to keep pace with Microsoft ecosystem updates\nBenefits Industry Standard","description_format":"text","description_chars":2536,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-11-03T11:19:42Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":26,"reasons":["conf:2","velocity","win:early","comp:attention"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/capitalsage-technology-itnetwork-support-officer","json_url":"https://alion.io/job/capitalsage-technology-itnetwork-support-officer.json","meta":{"generated_at":"2026-11-08T10:36:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22848,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4483754},"rest":"https://alion.io/mcp/rest/get_company?id=4483754"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcapitalsage-technology-itnetwork-support-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcapitalsage-technology-itnetwork-support-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcapitalsage-technology-itnetwork-support-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/capitalsage-technology-itnetwork-support-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcapitalsage-technology-itnetwork-support-officer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3676440}},{"tool":"search_jobs","arguments":{"company":"capitalsagetechnology.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3676440},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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