{"id":4019472,"url":"https://alion.io/job/capitec-traffic-manager","title":"Traffic Manager","company":{"id":2123918,"name":"Capitec","domain":"capitecbank.co.za","url":"https://alion.io/company/capitecbank","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0.1,"time_to_fill_p50_days":22,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stellenbosch, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-10T00:00:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Purpose Statement\n\rAs Traffic Manager, you will manage the flow of Client Engagement work from planning and backlog through creative production, execution and go-live.\n\nYou will facilitate planning, coordinate capacity, manage the creative pipeline, track delivery across multiple workstreams and ensure that every job is properly prepared before it enters production. You will also maintain accurate operational records and performance reports, follow up on outstanding actions and escalate delivery risks before they affect deadlines.\n\nExperience\n\nAt least five years’ experience in traffic management, creative operations, marketing delivery, project delivery or a closely related role.\n\nDirect experience managing a creative or marketing pipeline from incoming brief through scheduling, production, approval and delivery.\n\nDemonstrated ability to manage several concurrent jobs or workstreams without losing visibility of deadlines and dependencies.\n\nExperience balancing demand against available team or supplier capacity.\n\nA record of securing delivery from people who do not report directly to you.\n\nExperience facilitating planning sessions, stand-ups or delivery check-ins in an agile or similarly fast-moving environment.\n\nStrong experience maintaining operational trackers, dashboards and delivery reports.\n\nWorking knowledge of the marketing and creative-production process across digital and traditional channels.\n\nExperience working in an advertising agency, in-house creative studio, corporate marketing function, communications department or similarly delivery-intensive environment.\n\nKnowledge\n\rWhat you will do\n\nPlan and prioritise the work\n\nFacilitate planning sessions and translate priorities into a clear, achievable plan of work.\n\nBuild and maintain the Client Engagement Book of Work for each planning period.\n\nBalance incoming demand against available creative and specialist capacity.\n\nManage the creative pipeline\n\nMaintain full visibility of the Creative Lab pipeline and backlog.\n\nMake sure there is a healthy flow of work ready to enter creative production.\n\nSchedule work according to available capacity and ensure that every active job has a visible delivery date.\n\nDrive delivery from start to finish\n\nTrack work across multiple Client Engagement streams from brief through production, execution and go-live.\n\nMaintain visibility of work being delivered by specialists, creative teams and external agencies.\n\nRun focused stand-ups, delivery check-ins and planning sessions.\n\nIdentify blockers and bring the right people together to resolve them.\n\nMaintain feedback and approval discipline\n\nTrack outstanding feedback and approvals across all workstreams.\n\nEnsure feedback is received within agreed turnaround times.\n\nChallenge vague, incomplete or late feedback that could delay delivery.\n\nOwn reporting and operational visibility\n\nMaintain accurate delivery reports, operational trackers and performance dashboards.\n\nMonitor progress, variances, risks, dependencies and changes across the Client Engagement portfolio.\n\nCoordinate monthly reporting and ensure stakeholder inputs are complete and submitted on time.\n\nCoordinate operational updates\n\nKeep campaign, client-engagement and go-live trackers accurate and current.\n\nCoordinate regular status sessions so that all relevant stakeholders understand what is on track, at risk or overdue.\n\nMonitor planned go-live dates across channels such as SMS, email, WhatsApp, the Capitec app and branch screens.\n\nManage stakeholders and agency delivery\n\nAct as a central point of coordination for Client Engagement delivery matters.\n\nManage stakeholder expectations regarding priorities, capacity and timelines.\n\nHold internal teams and external agency partners accountable for agreed commitments.\n\nImprove how the workflows\n\nUse delivery metrics to identify bottlenecks, delays and recurring process failures.\n\nRecommend practical improvements to workflow, planning, briefing, approvals and reporting.\n\nDrive approved improvements through to implementation.\n\nQualifications (Minimum)\n\rBachelor's Degree in Project Management\r\nQualifications (Ideal or Preferred)\n\rHonours Degree in Project Management\r\nSkills\n\rCommunications Skills\r\nProblem solving skills\r\nStrategic Thinking Skills\r\nInterpersonal & Relationship management Skills\r\nLeadership Skills\r\nConditions of Employment\n\rClear criminal and credit record","description_format":"text","description_chars":4386,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-11-10T14:26:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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Docs: https://alion.io/developers"}}