{"id":2659792,"url":"https://alion.io/job/captivateiq-principal-professional-services-consultant","title":"Principal Professional Services Consultant","company":{"id":3851,"name":"CaptivateIQ","domain":"captivateiq.com","url":"https://alion.io/company/captivateiq","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":85,"open_postings":15,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":106,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":135000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":false},{"name":"Salesforce","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-15T23:31:23Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-06T05:27:06Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we’re expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.\nJoin a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.\nAbout the Role\nCaptivateIQ’s Professional Services team partners with customers after the deal closes to bring their sales compensation programs to life inside CaptivateIQ, from business requirements and comp plan design through data structure, build-out, UAT, and go-live, before handing off to Customer Success. Depending on company size and plan complexity, implementations run anywhere from 10 weeks to a year.\nWe’re hiring a Principal Professional Services Consultant to join a growing team leading these implementations end-to-end. This is a highly client-facing role: you’ll move fluidly between customer meetings and hands-on build work, owning the project timeline while managing customer expectations along the way. It’s a strong fit for someone who thrives in ambiguity, enjoys solving complex compensation problems, and wants the pace and ownership of a fast-moving, startup environment.\nWhat You’ll Do\nLead full-cycle CaptivateIQ implementations, from requirements and comp plan design through data structure, build-out, UAT, and go-live, designing configurations that make each customer’s plan efficient and repeatable.\n\nOwn project timelines across multiple concurrent implementations, setting expectations with customers and internal stakeholders.\n\nServe as the primary client-facing contact, building trust with customer admin teams and handing off cleanly to Customer Success at go-live.\n\nScope new implementation or post-implementation services and support related negotiations as needed.\n\nBecome an expert in CaptivateIQ and sales commission structures, partnering with Product Managers, Customer Success Managers, and Sales throughout the engagement.\n\nProactively escalate project and account risks, maintain your billable utilization target, and define team best practices that raise the bar for delivery quality.\n\nWhat You'll Bring\nBackground in sales compensation, as a consultant or as an administrator/practitioner using a comp tool in-house.\n\n10+ years of experience as a consultant or implementation professional, with demonstrated project leadership (managing other consultants is not required).\n\nStrong grasp of data modeling, formulas, and spreadsheet/database tools (Excel or similar); comfort with object-oriented and relational data concepts.\n\nExcellent time management, able to move seamlessly between client meetings and hands-on build work, prioritizing across multiple engagements.\n\nFriendly, obsessively customer-focused, and service-oriented, with strong problem-solving instincts.\n\nStrong communication, analytical, and collaboration skills; comfortable working independently while knowing when to seek guidance.\n\nA startup mindset, comfortable with ambiguity in a fast-changing environment, with a clear sense of why that environment is the right fit for you.\n\nBackground at a SaaS/technology company.\n\nNice to Have\nSQL experience.\n\nExperience with AI implementation.\n\nExperience with CaptivateIQ or a competitor's sales compensation software (e.g., Xactly, Varicent, SAP Commissions).\n\nProficiency with CRMs (e.g., Salesforce) or ERPs (e.g., NetSuite).","description_format":"text","description_chars":3751,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales Enablement"],"lifecycle":[{"event":"open","at":"2026-10-16T00:18:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":20,"expected_fill_days":106,"reasons":["conf:1","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":200000,"is_top_pay":true},"html_url":"https://alion.io/job/captivateiq-principal-professional-services-consultant","json_url":"https://alion.io/job/captivateiq-principal-professional-services-consultant.json","meta":{"generated_at":"2026-11-06T05:58:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10492,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3851},"rest":"https://alion.io/mcp/rest/get_company?id=3851"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaptivateiq-principal-professional-services-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaptivateiq-principal-professional-services-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaptivateiq-principal-professional-services-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/captivateiq-principal-professional-services-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaptivateiq-principal-professional-services-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2659792}},{"tool":"search_jobs","arguments":{"company":"captivateiq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2659792},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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