{"id":120657,"url":"https://alion.io/job/captivateiq-solutions-architect-icm","title":"Solutions Architect, ICM","company":{"id":3851,"name":"CaptivateIQ","domain":"captivateiq.com","url":"https://alion.io/company/captivateiq","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":91,"open_postings":17,"ghost_share":0,"stale_share":0.176,"repost_share":0,"time_to_fill_p50_days":119,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":150000,"max":190000,"currency":"USD","period":"year","gross":null,"usd_annual":190000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Python","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-08-11T00:33:33Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-10-23T18:54:58Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":73},"description":"CaptivateIQ’s Professional Services team builds the highest-impact implementations for our most strategic and complex customers. We are looking for a highly skilled Professional Services Architect who brings deep technical expertise, strong consultative instincts, and the ability to turn sophisticated compensation plans into scalable, high-performance solutions.\nThis is one of the most senior individual-contributor roles on our team. You will be the principal architect responsible for the end-to-end design and modeling of complex compensation structures-often for hundreds or thousands of end users. You’ll serve as the technical expert in the room with customer stakeholders, navigate ambiguity with confidence, and set the standard for modeling quality, solution hygiene, and delivery excellence across Professional Services.\nYou will also be a key partner to Engineering and Product, influencing roadmap priorities and surfacing patterns from complex implementations that directly shape how CaptivateIQ evolves.\nIf you love solving intricate modeling challenges, advising customers through high-stakes decisions, and raising the bar for complex SaaS delivery, this is the role for you.\nWhat You'll Do\nArchitecture & Solution Design\nLead end-to-end delivery for complex, enterprise implementations (discovery through launch).\n\nArchitect scalable, high-performance compensation models with strong data hygiene and long-term maintainability.\n\nTranslate complex plan designs into structured, repeatable system configurations and patterns.\n\nTechnical Leadership & Escalation Ownership\nAct as the senior technical escalation point for internal teams and partners.\n\nDiagnose issues quickly, drive root-cause resolution, and strengthen reusable modeling patterns.\n\nSet quality standards by contributing templates, QA checklists, and model best practices.\n\nConsultative Customer & Stakeholder Engagement\nServe as the technical SME with Finance, Sales Ops, RevOps, and cross-functional customer teams.\n\nGuide customers through trade-offs, edge cases, and best practices in compensation architecture.\n\nCommunicate complex technical topics clearly to both technical and non-technical audiences.\n\nCross-Functional Partnership & Product Influence\nPartner with Product and Engineering to surface patterns, influence roadmap priorities, and resolve platform gaps.\n\nCollaborate with Sales, CS, and Support to ensure smooth handoffs and consistent customer outcomes.\n\nScaling Standards Across Professional Services\nElevate PS delivery by shaping modeling frameworks, reusable components, and implementation standards.\n\nMentor and guide consultants (informally) to uplift technical and consultative excellence across the team.\n\nRequirements\n6+ years of total work experience, including 4+ years designing and modeling complex incentive compensation plans in an ICM/SPM platform.\n\nExpert-level Excel modeling for large, complex datasets; strong intuition for data structures, calculations, and model hygiene.\n\nProven experience leading SaaS implementations in a Professional Services, Solutions Architecture, or Technical Consulting role.\n\nDemonstrated success navigating complex, multi-stakeholder environments and advising customers through technical and business tradeoffs.\n\nDeep understanding of implementation best practices, solution architecture, and the full project lifecycle.\n\nHighly analytical, detail-oriented, curious, and customer-obsessed; thrives in fast-paced, ambiguous environments and manages deadlines with discipline.\n\nOpenness to AI-driven tooling and automation that can improve modeling efficiency or data workflows.\n\nNice to Have\nExperience with CaptivateIQ or other ICM/SPM platforms (SAP Commissions, Xactly Incent, Varicent, Anaplan).\n\nFamiliarity with CRM/ERP/subscription systems (Salesforce, NetSuite, Zuora).\n\nExposure to SQL or Python for structuring, organizing, and validating data (no heavy coding required).\n\nBackground in financial operations, FP&A, accounting, system implementation, solutions architecture/engineering, or technology consulting.","description_format":"text","description_chars":4074,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales Enablement"],"lifecycle":[{"event":"open","at":"2026-08-11T00:33:33Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.86,"p_room":0.72,"age_days":73,"expected_fill_days":119,"reasons":["conf:1","win:mid","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":190000,"is_top_pay":true},"html_url":"https://alion.io/job/captivateiq-solutions-architect-icm","json_url":"https://alion.io/job/captivateiq-solutions-architect-icm.json","meta":{"generated_at":"2026-10-23T22:32:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5352,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3851},"rest":"https://alion.io/mcp/rest/get_company?id=3851"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaptivateiq-solutions-architect-icm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaptivateiq-solutions-architect-icm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaptivateiq-solutions-architect-icm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/captivateiq-solutions-architect-icm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaptivateiq-solutions-architect-icm"}]}